Snack Bar Supervisor

Overview

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Responsibilities

Job Purpose

The Snack Bar Supervisor is responsible for overseeing operations, leading staff, and ensuring members and guests receive a memorable experience at the snack bar.

The Snack Bar Supervisors work closely with other members of the food and beverage team to ensure inventory is stocked and available for patrons. The Snack Bar Supervisors are comfortable leading a team and enjoy working in a fast-paced environment.

Essential Duties and Responsibilities

Cooks, prepares food, enforces safe food handling and storage procedures Assist the Manager and or order food and supplies Assists with menu planning, inventory, and managing of supplies NON-EXEMPT Creates daily food specials to minimize food cost by maintaining effective inventory levels Maintains quality standards of food and beverage service by preparing and presenting menu items according to company standards and supervisor's direction Ensures clean and orderly workspace by adhering to public health codes, sanitation and safety policies Verifies product stock and rotate as necessary, informing supervisor of item or equipment that needs to be ordered; may be responsible for ordering at supervisor's discretion Completes approved opening duties at the beginning of each day Completes approved closing duties at the end of each day by organizing, cleaning and sanitizing workspace Responds to escalated member/guest service issues in a prompt and effective manner Assists members and guests in food and beverage selection by describing special offerings or menu changes, answering food preparation questions, recording member/guest selections and upselling where possible, relaying orders to kitchen, identifying any special requests and keying orders into register Delivers completed orders to customer providing appropriate accompaniments or garnishes, ensuring that all orders meet proper presentation and quality standards, packaging take-out orders as needed, dispensing or preparing beverages including alcoholic beverages (following proper procedures) Calculates bills and collects payment from guests or tickets from members Provides members and guests with efficient food service by maintaining attractively merchandised display foods, clean tables, counters, dishes, chairs, floors and equipment Maintains an efficiently run snack bar by managing cash drawer (verifying the balance, counting the money and recording the amount and balances at the end of each day), informing management supply shortages and customer requests/comments, monitoring daily play on the course or upcoming events which might affect snack bar operations Follows closing procedures (turning off and cleaning appropriate service machines, retrieving condiments, utensils and paper products, storing perishables, preparing the order sheet for the following day and locking snack bar area) Adheres to all safety, sanitation, food preparation, food storage and alcohol beverage control policies Additional Responsibilities • Maintains effective communication skills by interacting professionally with co-workers • May be required to assist in training other cooks • Implements and supports all American Golf initiatives and programs as requested by management • Orders supplies as needed and approved by management, • Receives and signs for deliveries of food and beverage. • Assists other food and beverage outlets as requested by management • May assist in training other snack bar attendants • Implements and supports all American Golf initiatives and programs as requested by management • Other duties may be assigned by management

Qualifications

Qualifications

• Minimum of 2 years' experience in management, preferably in golf, hospitality, service industry required

• Serve Safe certification required within 90 days of employment

• Must be of legal age to sell and serve alcoholic beverages; applicable state card or certificate must be provided if required by state law

• Effective communication skills, strong interpersonal and customer service skills

• Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently

• Knowledge of applicable liquor laws, procedures and policies, ability to determine signs of intoxication

• Knowledge of inventory control and theft prevention processes

• Ability to operate calculator, cash register and/or point of sale system, hot dog machine, coffee and soda dispensers, deep fryer, meat slicer, broiler, barbecue grill or flat top grill

• Basic computer skills

Education

• High school diploma or equivalent experience preferred

• Minimum of 2 years of progressive responsibility in food and beverage industry required

Skills/Abilities/Personal Characteristics

• Knowledge of Food Service Regulations

• Leadership

• Flexibility

• Verbal and Written Communication

• Basic Math

• Customer Service

• Safety Minded

• Teamwork

• Friendliness

• Energy Level

• Efficiency

Working Conditions

• Days and hours of work vary by schedule and business needs

• Evening, weekend, and holiday work will be required

• While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.