Smoke Shop Lead Cashier - Travel Plaza

SCOPE OF POSITION:

The Smoke Shop Lead Cashier is responsible for monitoring adherence to the internal controls relative to non-gaming operations. The Smoke Shop Lead Cashier is responsible for processing credit card transactions, handling and redeeming coupons and monetary instruments, and providing superior guest services. The Smoke Shop Lead Cashier's performance is necessary for the smoke shop to reach its full potential to provide superior products and services for its guests.

DUTIES AND RESPONSIBILITIES:

The following are examples only and are not intended to be all-inclusive or restrictive; other duties may be assigned as necessary. Requirements for this position are essential for us to reach our fullest potential.

• Must be able to learn about all products

• Must be able to meet sales quotas

• Must be able to handle additional duties as assigned by Management

• Always smiles and greets guests

• Handles banks and accurately balance banks at the end of each shift

• Properly open and close facility

• Assist in receiving the product

• Maintain productivity and adherence to CNSS's Policies and Procedures during shift

• Professionally train new team members

• Must be aware of and maintain current knowledge of applicable laws and regulations

• Assist in inventory counts of the facility

• Ensure product rotation

• Keep work area neat and tidy

• Maintains awareness of Store activities

• Settle guest disputes

• Follows proper chain of command when resolving guest disputes

• Complete and attend all other duties or training as assigned by Store Manager

• Must be able to maintain a strict level of confidentiality

PHYSICAL & ENVIRONMENTAL DEMANDS:

Team members are regularly exposed to the following: weather, exhaust fumes, secondhand smoke, dust, and chemicals associated with cleaning. Team members may be required to perform actions related to the following: hand-eye coordination, standing, sitting, stooping, kneeling, crouching, walking, driving, reaching with arms and hands, climbing, and balancing. Team members may be required to perform duties that require specific vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Must be able to lift 50+ pounds properly.

The team member may be exposed to the risks of resolving issues with demanding guests and other team members.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ACKNOWLEDGMENTS:

I have read this position description and certify that I can perform the duties and responsibilities, with or without an accommodation, and understand and accept the physical and environmental demands.

Qualifications

EDUCATION AND/OR EXPERIENCE:

• One (1) year Cashier/Customer Service experience or equivalent