Smg-Medical Receptionist

Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.

• Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.

• Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.

• Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.

• Maintain records/files, obtain authorization forms for services and release of records.

• Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).

• Assume preceptor role for new clerical assistant and/or new medical assistant clerical

• Other duties as assigned.

Job Requirements

Education • High school diploma or GED Specialized Knowledge and Skills • Demonstrates knowledge of CRT keyboard to process transactions. • 80% accuracy in demographic input • Demonstrated excellent verbal and written communicaiton skills • Ability to work in an EMR

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Location: Sparrow Medical Group

Activation Date: Friday, May 3, 2024

Expiration Date: Thursday, August 1, 2024

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