Smart Connect Engineer (Engr1swdev)

Comcast Philadelphia , PA 19107

Posted 5 months ago

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Comcast is on a mission to improve its Customer Experience from the ground up. Engineers in this team are working on cutting edge virtual assistant technologies to use our massive amounts of data at Comcast to make intelligent decisions about customer chats, calls and enable pro-active repairs based on your software.

We're looking for engineers who want to own a problem, are smart and get things done and love continuously learning. If this is you we'd love to have you on our team!

Responsible for planning and designing new software, big data and web applications. Edits new and existing applications. Implements, testing, and debugging defined software components. Documents all development activity. Works with moderate guidance in own area of knowledge.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how you do your job

  • Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

  • Win as a team-make big things happen by working together and being open to new ideas

  • Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our communities

Core Responsibilities:

  • Analyzes and determines integration needs.

  • Evaluates and plans software designs, test results and technical manuals.

  • Reviews literature, patents, and current practices relevant to the solution of assigned projects.

  • Programs new software, web applications and supports new applications under development and the customization of current applications.

  • Edits and reviews technical requirements documentation.

  • Works with Quality Assurance team to determine if applications fit specification and technical requirements.

  • Displays knowledge of engineering methodologies, concepts, skills, and their application in the area of specified engineering specialty.

  • Displays knowledge of, and ability to apply, process design and redesign skills.

  • Displays in-depth knowledge of, and ability to apply, project management skills.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

  • Develops real time streams of data from engineering systems and products that feed into a stream data platform

  • Develops data applications

  • Contributes to big data platform design and implementation

  • Works with private and public cloud technologies and APIs

  • Other duties and responsibilities as assigned.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

Education Level -Bachelor's Degree In Progress or Equivalent

Field of Study-Computer Science, Engineering

Years Experience-Classwork

Comcast is an EOE/Veterans/Disabled/LGBT employer

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Smart Connect Engineer (Engr1swdev)