Slot Technician

SLOT TECHNICIAN

Description:

Position Summary

The Slot Technician is responsible for the installation, testing, repair and maintenance of gaming machines. Assists Slot Attendants who encounter complex problems and malfunctions while working on the floor.

Identify and shut down and remove from service all machines that malfunction and cannot be quickly repaired or that are in need of replacement parts not readily available. Works on and repairs machines removed from the floor to repair areas.

Supervision Exercised

Supervised by the Slot Technician Manager and Slot Tech Assistant Manager.

Major Duties and Responsibilities

Responsible for maintenance, repairs installs and general operation condition of slot machines, electronic boards, bill acceptors on the casino floor.
Perform assigned slot department activities in accordance with the policies and procedures prescribed in the Sandia Casino System of Internal Controls.
Act as host and answer customer concerns questions and investigate and resolve customer complaints.
Troubleshoot slot machines and operating accounting system.
Perform RAM clears and option slot machines.
Install, remove, convert and swap slot machines when needed.
Maintain good working relations through all channels of supervisors and employees.
Adheres to Title 31 procedures.
Maintains accurate inventory of slot machines and spare parts.
Performs related additional duties and responsibilities as necessary or assigned.

Secondary Duties and Responsibilities

Knowledge, Skills and Abilities

Ability to work effectively with casino staff.
Knowledge of all slot and gaming equipment.
Ability to work under extreme pressure and levels of stress.
Ability to use a 2 way radio.
Ability to check last games and last bills on several different manufacturers of slot machines.
Ability to exhibit a strong motivational commitment to the organization.
Ability to follow instruction given by supervisors.
Ability to work with mechanical equipment.
Must be able to read, write and speak English fluently.

Requirements:

Minimum Qualifications, Education and Experience

Required:

High School Diploma, GED certification or equivalent.
One (1) year Slot Technician experience or a combination of education and electronics repair totaling two (2) years.
Must be at least 21 years of age.

Licensing Status

Must be able to obtain and maintain the required Gaming License.
Will require a post-offer, pre-employment and random drug screening.

Working Conditions

Work is performed indoors.
Work hours subject to change with overtime required.
Must be able to work long hours under stressful conditions.
Subject to hazards which may cause personal bodily harm; smoke, common colds, influenza, dust, odors, and elevated noise levels.
Tasks maybe performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
Duties may involve walking, standing for long periods of time, sitting and crouching.
Specific required movements include the following:

Trunk-bend, twist, rotate, push, pull, and carry.
Arms-reach, carry, push, pull, lift, twist, and rotate.
Legs-lift, push, pull, twist, and rotate.

Hands-grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity.

Must be able to lift 50 lbs.