Eldorado Resorts, Inc. Black Hawk , CO 80422
Isle Casino Hotel Black Hawk is an over 40,000 square foot, one level gaming complex located in Black Hawk, CO. The casino features over 1,000 slot machines, including your favorite video, reel, keno and video poker machines, live poker and 24 table games such as Blackjack, Let-it-Ride-Poker, Three Card Poker, Bonus 6 Poker, Craps and Roulette. The hotel features 238 hotel rooms comprised of mini-suites with jetted tubs, standard rooms, two 640 square foot meeting rooms, multiple food and beverage venues and a 1,100 space covered parking garage.
Lady Luck Casino Black Hawk is located diagonally across the street from the Isle Casino Hotel Black Hawk, to which it is connected by a climate controlled skywalk. Gaming is available on two levels with over 400 slot machines and 11 table games such as Blackjack, Craps, Three Card Poker and Roulette. Lady Luck Casino also has a hotel with 164 rooms and features Otis & Henry's Restaurant featuring homemade classics. With close to 700 of the best team members in Colorado proudly serving our guests, Isle Casino Hotel and Lady Luck Casino Black Hawk are the ultimate destination! For more information about the Isle Casino Hotel Black Hawk visit www.isleblackhawk.com and follow us on Facebook, Instagram and Twitter. For Lady Luck Casino Black Hawk visit www.ladyluckblackhawk.com or follow us on Facebook, Instagram or Twitter.
JOB SUMMARYResponsible for repairs, maintenance and monitoring the operation of assigned electronic gaming devices. Also is responsible for fills payout reserve containers and moving slot related equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures slot-playing guests are kept in play by providing friendly and timely service.
Troubleshoots, repairs, and maintains slot-related equipment on the casino floor and in the slot shop.
Participates in the installation, movement, and removal of slot-related equipment.
Able to deal with high-volume customer interactions.
Handles routine customer complaints and incidents.
Keeps work area in a clean and orderly manner.
Ensures the safety and security of all customers and team members.
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
High School Diploma or GED equivalent preferred.
Previous slot tech experience or work/education in a related field preferred.
Ability to perform assigned duties under frequent time pressures and multi-tasking.
Must be able to obtain and maintain a valid state gaming license.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
Work environment may include smoke and variable temperature, lighting and noise levels.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-eight properties in thirteen states, including Colorado, Florida, Illinois, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, New Jersey, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 27,500 slot machines and VLTs and 800 table games, over 12,500 hotel rooms and nearly 20,000 of the best Team Members in the industry!
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information about Eldorado Resorts, please visit www.eldoradoresorts.com.