Position SummaryUnder limited supervision while working with management to fulfill goals and objectives in the Slot Department.
Works to ensure a consistent and professional corporate image.Supervision ExercisedSupervised by the Slot Tech Manager.
Supervises Slot Lead Technician Supervisor and additional personnel during shifts when the Slot Technician Manager is not on duty.Major Duties and ResponsibilitiesResponsible for the management of maintenance, repairs and general operating condition of slot machines and electronic boards.Supervise and train all slot employees in the absence of the Slot Technician Manager.Responsible for following internal control procedures as they apply to department
Responsible for preventative maintenance program and logs.Track slot machine and parts inventory.Monitor training required for all slot technicians.Order slot machine parts.Assist in annual evaluations of slot technicians.Follow through and delegate work projects.Perform additional duties and responsibilities as necessary or assigned.Knowledge, Skills and AbilitiesThe following certification is required prior to employment start date:State of New Mexico Librarian Certification Ability to supervises, coordinates, directs and assigns work.Ability to make judgments and decisions regarding customer and employee complaints.Ability to implement and administer disciplinary procedures.Ability to analyze and develop time lines, project resources, monitor and evaluate results.Ability to develop and implement policies and procedures.Ability to deal effectively with the general public and casino staff.Ability to write reports and maintain slot files and employee schedules.Ability to develop and implement training needs for employees and Tribal members.Knowledge of Casino operations, Tribal, federal and state reporting requirements.Knowledge of all slot and gaming equipment.Ability to work under extreme pressure and levels of stress.Must be able to read, write and speak English fluently.
Sandia Resort & Casino