Eldorado Resorts, Inc. presents a one of a kind, unified and distinguished resort experience with THE ROWa newly branded destination in the heart of Reno, uniting the Eldorado Resort Casino, Circus Circus Reno and Silver Legacy Resort Casino. Stretching across six contiguous city blocks, THE ROW encompasses 25 restaurants, 22 bars and lounges, 11 nightspots, over 4,000 luxury rooms and suites and 227,000 square feet of casino space with 3,000 slot machines and 125 table games. This fall, THE ROW will open The Spa at Silver Legacy, a 21,000 square foot spa offering guests the largest relaxation, beauty, fitness and retail treatment facility in northern Nevada. In addition, we have over 4,100 of the best Team Members in the industry. For more information about THE ROW, visit TheRowReno.com and follow us on Instagram.
JOB SUMMARYResponsible for repairs, maintenance and monitoring the operation of assigned electronic gaming devices. Also is responsible for fills payout reserve containers and moving slot related equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures slot-playing guests are kept in play by providing friendly and timely service.
Troubleshoots, repairs, and maintains slot-related equipment on the casino floor and in the slot shop.
Participates in the installation, movement, and removal of slot-related equipment.
Able to deal with high-volume customer interactions.
Handles routine customer complaints and incidents.
Keeps work area in a clean and orderly manner.
Ensures the safety and security of all customers and team members.
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
High School Diploma or GED equivalent preferred.
Previous slot tech experience or work/education in a related field preferred.
Ability to perform assigned duties under frequent time pressures and multi-tasking.
Must be able to obtain and maintain a valid state gaming license.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
Work environment may include smoke and variable temperature, lighting and noise levels.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
Eldorado Resorts is a leading casino entertainment company that owns and operates twenty-one properties in eleven states, including Colorado, Florida, Illinois, Iowa, Louisiana, Mississippi, Missouri, Nevada, Ohio, Pennsylvania and West Virginia. In aggregate, Eldorado's properties feature approximately 22,000 slot machines and VLTs, 640 table games, over 7,000 hotel rooms and nearly 14,000 of the best Team Members in the industry. On April 16, 2018, the Company announced that it entered into an acquisition agreement for Tropicana Entertainment Inc. with the transaction expected to close in the 2018 fourth quarter.
Founded in 1973 in Reno, Eldorado has been dedicated to providing exceptional guest service, a dynamic gaming product, award-winning dining, exciting entertainment and premier accommodations. Our extensive management experience and unwavering commitment to our team members, guests and shareholders have been the primary drivers of our strategic goals and success. We take pride in our reinvestment in our properties and the communities we support along with emphasizing our Family-Style approach in an effort to build loyalty among our team members and guests. We will continue to focus on the future growth and diversification of our company while maintaining our core values and striving for operational excellence. For more information, please visit www.eldoradoresorts.com.
Eldorado Resorts, Inc.