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Slot Services Specialist

Expired Job

Pinnacle Entertainment Vicksburg , MS 39183

Posted 5 months ago

What would I be doing?

To provide friendly, courteous and efficient service to guests and, through teamwork with other employees, ensure prompt response to all guests needs.


  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc.

  • Adhere to established department and property policies and procedures regarding guest service standards.

  • This is a uniformed position, which requires that team member's are in compliance with uniformed appearance standards while on duty.

  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.

  • Sell change to casino patrons in assigned areas of Casino Floor.

  • Responsible for assigned change bank funds, and proper handling of funds exchanges.

  • Respond to change lights on slot machines and assist customers needing change or other assistance.

  • Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.

  • Assure that the slot machines are operating properly and that jackpot payoffs and fills are executed according to company policy.

  • Perform minor slot machine repairs not requiring a Slot Technician.

  • Assist casino patrons with general questions concerning the Casino.

  • Through teamwork with Slot Shift Supervisor and the Slot Shift Manager ensure good guest service and prompt response to guests' needs at all times.

  • Comply with all Company and departmental policies, procedures and internal controls.

  • All other duties as assigned.

What are we looking for?

  • Ability to count money and make change.

  • Basic math skills.

  • Must be able to stand for a minimum eight (8) hour shift.

  • Locations on casino floor are noisy and smoky.

  • Will also encounter intoxicated guests frequently.

  • Provide representation of department in specific project and company meetings.

  • High school diploma or GED equivalent

What would it be like to work at this property?

The perennial leader in the market, Ameristar's 70,000-square-foot riverboat casino is the largest dockside casino in central Mississippi and surely the most exciting. With its dramatically beautiful views of the Mississippi River, Ameristar Vicksburg has newly renovated hotel rooms and some of the best dining and entertainment all around in the Delta.

Ameristar Vicksburg
4116 Washington Street

Vicksburg, MS 39180

What would it be like to be a Pinnacle Entertainment Team Member?

Mission & Vision



Moment Makers

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Slot Services Specialist

Expired Job

Pinnacle Entertainment