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Desert Diamond Casinos & Entertainment
Sahuarita , AZ 85629
Posted 2 months ago
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Under direct supervision of the General Manager, the Slot Director manages all Slot, Keno and Bingo Department operations, including slot operational and technical personnel, procedural integrity, internal controls, and regulatory compliance.
Responsible for creating budgets, revenue forecasting, and meeting revenue expectations.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Duties & Responsibilities:
Ensures compliance with all State, Tohono Oodham Gaming Enterprise and Tohono Oodham Gaming Office Tribal Gaming Regulations.Ensures all required monthly reports required by Tohono Oodham Gaming Office, and management are delivered upon due dates.Oversees the supervision of personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates team members to achieve peak productivity and performance.
Oversees the maximization of slot floor optimization by reviewing in-depth analysis and identifying revenue opportunities with slot product mix and pricing, establishing slot replacement cycles, slot hold percentages, slot quantities, additional revenue sources.
Determines types, location, denomination mix and numbers of slot machines on the floor.
Negotiates and purchases slot machines, all parts of slot machines, and related equipment for the slot operations.Develops an evaluation program to gauge the performance of subordinates.Supervises and assigns staff to slot duties, including equipment maintenance, conversion, and machine replacement.Observes and recognizes irregularities in casino personnel or guests and institutes appropriate action.Investigates and resolves guest complaints.Promotes positive guest relations, greets guest and creates a friendly atmosphere.Designs slot floor layout and slot signage.Assures the confidentiality of records and files used in the Slot department.Produces reports on slot performance and evaluation monthly.Responsible for development and oversight of department budget.
Ensures departmental budgets are followed.Reviews slot files to ensure accuracy, and adjust discrepancies according to regulations.Performs other duties as required.