Slot Club Attendant

Pala Casino Spa And Resort Pala , CA 92056

Posted 2 weeks ago

Under the direction of Manager and Supervisor, this positions primary mission is promoting the Player Club Card, supporting expanded card membership and promoting its use.

  • Understand and properly communicate the benefits and privileges of the club card.
  • Answer clearly and understand all guest questions.
  • Recognizes frequent guests.
  • Recognize abusers of program and inform supervisor.
  • Monitor promotions and awards prizes.
  • Enters guest data into the computer.
  • Operates embosser-encoder and computer.
  • Makes necessary corrections concerning guest information in the computer system.
  • Maintains contact with other departments.
  • Inform supervisor of all pertinent information that may affect the functioning of the club card booth.
  • Keep supervisor aware of supply needs.
  • Perform other duties as assigned.

Requirements

  • Excellent guest service/people skills, has the ability to communicate with all levels of employees and guests.
  • Knowledge of personal computer, typing, organizational skills, read, write and speak English.
  • Ability to use electronic equipment including adding machine and telephone.
  • Must have extremely outgoing and caring personality.
  • High school diploma or GED required.
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Slot Club Attendant

Pala Casino Spa And Resort