IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines and Lotteries to Interactive and Social Gaming. With operations in more than 100 countries and a team of over 12,000 employees, we deliver world-class gaming and lottery technology.
IGT is interviewing for our next customer-service oriented superstar! If you are someone who enjoys being face-to-face with all types of people, assisting them with their questions, as they travel to and from, and feel comfortable handling money - please keep reading. IGT has a fulltime position stationed at the Reno-Tahoe Airport attending to our three different gaming areas. We hope you like being active because IGT's slot machines, which you will attend to, are dotted throughout the airport. We are looking for those who can work a varied 8-hour shifts between 4:00am-10:30pm and open to making $12/hr or $12.60/hr when working the swing shift. More if you are experienced on the casino floor! This position receives full IGT benefits. There is opportunity for gratuities and growth with the company. Come meet new people and get the chance to work with the IGT family!
What a day-in-the-life of a Slot Attendant, or what we like to call a Customer Service Floor Rep, looks like:
Handles a good amount of money and traveler's checks, as it relates to slot game play, so you will act as a banker/cashier
You will need to verify and pay Jackpots to customers, so you must be detailed oriented and accurate
Assist with the three different gaming areas throughout the Reno Tahoe Airport.
Interact with players and travelers doing your best with their questions to point them in the right location
With your excellent customer service skills help resolve minor customer concerns/disputes
You will validate/redeem machine tickets
You will need to load voucher paper/slot tickets into machines to make sure it is always ready for game play
You will need to do minor maintenance on slot machines as required such as replacing light bulbs, clearing bill validators and clearing printer jams
Take pride in your work and make sure you maintain and clean your sections throughout your shift
Be flexible to take on other duties assigned to you from your manager
You need to have the ability to learn and understand the basics of a pay table
A High School Diploma or GED is required
1+ years' experience in customer service
Position requires walking and standing for long periods of time
Ability, flexibility, and willingness to work varied shifts including overtime
Must have the ability to maintain a neat appearance being customer facing
Able to stand an eight hour shift (5- 8 hours shifts in a week)
Able to work overtime when needed
Available to work on weekends
Must be at least 21 years of age
Able to obtain a Gaming License
Pass a background check
Keys to Success
Building collaborative relationships
In addition to a competitive benefits package, we offer generous time-off plans, a 401(k) Savings Plan with Company contributions, tuition reimbursement, on-site fitness center and cafeteria, and free identity theft insurance to name a few.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
Nearest Major Market: Reno
Nearest Secondary Market: Tahoe
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International Gaming Technology Inc.