At Argosy Casino Alton, every night feels like opening night. Imagine a movie premiere --- and red carpet excitement. A front row seat --- and the buzz of the crowd. When you're this close to the fun, you really are part of the action. If you want to be part of an organization where team members smile as much as the guests, consider all we have to offer.
Don't just work, work happy!
Your daily responsibilities include
Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.
Comply with company policies, all state and federal regulations, and internal controls as it relates to this position.
Reset machines and repair minor malfunctions.
Perform routine procedures with slot machine printers, bill validators, adding/removing paper and performing minor repairs.
Handle jackpot requests.
Provide customer service to slot players (e.g., handle complaints and answer questions).
Promote Slot Player club cards and duties include getting new card sign-ups and authorizing/retrieving comps for players.
Clean area around machines when time allows.
Perform all other related and compatible duties as assigned.
Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
To be successful in this position it will require the following skill set
High school diploma or equivalent
Must be a minimum of 21 years of age
Excellent written/verbal communication skills
Excellent customer service skills
Dedicated team player
Able to handle multiple tasks, flexible and positive when adjusting to change
Attention to detail and follow-through
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Penn National Gaming