Churchill Downs Inc. Greenville , MS 38703
Posted 1 week ago
Ensure slot guests are kept in play by experiencing a range of fast and friendly slot service through well maintained machines, change service, and promotion of customer programs and events such as the Premiere Club, slot tournaments, etc.
Actively patrol assigned sections looking for opportunities to be of service to our guests.
Sincerely greet and welcome all guests on the slot floor.
Celebrate any win by the guests.
Complete, paper fills and jackpots promptly, accurately and with a high degree of personalized service.
Completes verification paperwork for jackpot payouts.
Maintain a good relationship with the cage employees to help execute slot transactions.
Offer assistance to slot playing guest's and explain features of the slot machine when necessary including the ticket in/ticket out technology.
Determine machine malfunctions and identify appropriate actions.
Correct machine malfunctions (e.g. coin jams, printer errors, bill validators, etc.)
Perform cash handling transactions such as paying jackpots and making change.
Must keep, maintain the integrity of, and balance cash wallets at the end of shift.
Always promote positive guest relations through prompt, courteous and efficient service.
Churchill Downs Inc.