Slot Attendant

Essential Duties and Responsibilities

Include, but are not limited to:

• Actively patrol assigned sections looking for opportunities to be of service to our guests.

• Sincerely greet and welcome all guests on the slot floor.

• Celebrate any win by the guests.

• Complete paper fills and jackpots promptly, accurately and with a high degree of personalized service.

• Completes verification paperwork for jackpot payouts.

• Maintain a good relationship with the internal employees to help execute slot transactions.

• Offer assistance to slot playing guests and explain features of the slot machine when necessary including the ticket in/ticket out technology.

• Determine machine malfunctions and identify appropriate actions.

• Correct machine malfunctions (e.g. coin jams, printer errors, bill validators, etc.).

• Perform cash handling transactions such as paying jackpots and making change.

• Must keep, maintain the integrity of, and balance cash wallets at the end of shift.

• Always promote positive guest relations through prompt, courteous and efficient service.

• Performs other duties as assigned.