Westminster University Salt Lake City , UT 84101
Posted 4 days ago
Westminster University
HWAC Reception Attendant-Fitness, Wellness & Recreation
Student Employment
Position Summary
The Reception Attendants are the first people with whom members come in contact with upon entering the Dolores Doré Eccles Health, Wellness, and Athletic Center. Customer service and meeting our members needs is a must! Employees in this position will assist in creating a consistently friendly, inclusive, and helpful environment at the main point of entry to the Center. Reception Attendants will be critical to the smooth operation of Dolores Doré Eccles Health, Wellness, and Athletic Center Policies and Procedures, including issues pertaining to security.
Required Qualifications
Excellent customer service
Excellent organization
Excellent Communication Skills both verbal and nonverbal
Responsible in nature
Ability to learn and be competent in CSI, the Membership Management Software application.
Basic knowledge with Microsoft Word and Excel.
Comprehensive understanding of programs offered through the Fitness, Wellness, and Recreation Department
Proper phone etiquette
CPR/AED/First Aid certification required within 30 days of hire
Primary Responsibilities
1.Eccles HWAC Membership Management
Membership management (adding/editing new members, point of sale, member check in)
Equipment Check Out
ID Card production
Class/program registration
Complete administrative projects as assigned
2.Working Relationships
There are generally two (2) Reception Attendants working simultaneously.
Reception Attendants are part of the FWRD Team which includes multiple student employee positions.
The Center is open at 6 am and closes at 10 pm so based on availability shifts may include early morning, late night, or weekend hours.
3.Learning Outcomes
Student Employees in the role of Reception Attendant will be able to take away the following skills from working in this position:
Customer Service
Critical Thinking
Communication Skills
Teamwork
4.Functional Exposure
Functional Exposure are systems, programs, other areas of campus, or off campus organizations that this role will have exposure to:
CSI Membership Management System
Microsoft Word and Excel
Microsoft Teams
Knowledgeable about Athletics and Outdoor Programs since we share the same space
Campus Events due to our location - everyone comes to HWAC to ask questions
Other FWRD Employee Positions
Other FWRD Programs
Other Student Wellbeing and Support Programs and Services
Athletic Programs
Both a Cover Letter and a Resume are required to apply
Diversity and Inclusion
Promote an Inclusive Westminster through demonstration of the commitments include in the Westminster University Diversity Statement. Participate in developmental activities to increase understanding and awareness of issues related diversity, equity and Inclusion both individually and as related to my filed of work, profession or discipline.
Westminster University