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Skyjump Store Lead

Expired Job

American Casino & Entertainment Properties Las Vegas , NV 89134

Posted 4 months ago


Responsible for leading assigned employees in the successful completion of assigned tasks, projects, and job duties. Responsible for ordering product and maintaining proper product levels in the store. Input and maintain accuracy of the merchandise data software.

Essential Functions and

  • Assist with training and developing department staff, as assigned

  • Provide direction to assigned staff and oversee projects assigned to staff

  • Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks

  • Notify Tower management of any defective equipment or potential safety hazards immediately and any issues that may cause an interruption to attractions or business.

  • Follow all operating and safety procedures required to ensure safety of employees and guests of the SkyJump at all times.

  • Remain familiar with all life safety systems available and emergency evacuation procedures

  • Enforce all safety guidelines with guest harnesses, suits, equipment, and inspections

  • Successfully complete all safety and regulatory training as required by the company

  • Track and document the hourly guest capacity and traffic

  • Place merchandise and inventory orders for all shifts correctly and in a timely manner

  • Input merchandise inventory data in merchandise sales software and ensures software data is accurate and up to date

  • Handle escalated guest complaints, concerns, requests, and informing customers of ride-denial decisions

  • Perform all duties of a Ground Crew employee when needed

  • Ensure the store, guest dressing area and landing platform area are cleaned and maintained

  • Provide outstanding customer service in a timely manner to both guests and fellow employees

  • Perform other duties as assigned

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Skyjump Store Lead

Expired Job

American Casino & Entertainment Properties