Trinity Health Corporation Pontiac , MI 48343
Posted 2 months ago
Employment Type:
Full time
Shift:
12 Hour Evening Shift
Description:
12pm
ABOUT TRINITY HEALTH OAKLAND HOSPITAL
Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland County. We provide comprehensive care including cardiovascular, stroke, orthopedics, obstetrics, gynecology and cancer care. The hospital has been a leading provider of the most advanced medical care for more than 90 years. As part of Trinity Health we have received numerous local and national awards in recognition of our leadership, quality outcomes and clinical excellence.
Click Here to learn more about Trinity Health.
Click Here to learn more about the benefits, culture and career development opportunities available to you at Trinity Health.
BENEFITS AVAILABLE TO YOU AS A COLLEAGUE OF TRINITY
Competitive compensation
Full benefits package including Medical, Dental, Vision, PTO, and more! Effective Day 1 of Employment
Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout
Trinity Health Tuition Reimbursement
Free parking in proximity to your workplace
The Department Clerk
Duties / Responsibilities:
Responsibilities with the Clinical staff:
Greet all staff on their arrival to the Emergency Department Control Desk. -
Working with the clinical staff, makes appropriate changes to ensure accurate and respective communication. Demonstrates expert competency with electronic patient tracking systems (FirstNet). -
Maintains professional, organized control desk environment. -
Provides timely vendor/ancillary communication/interactions. -
Maintains and orders supplies as needed. -
Communicates all physician orders to the appropriate staff and ancillary departments.
Facilitates all necessary verbal communication for the Emergency Center.
Assists with the training of Emergency staff on specific computer functions.
Facilitates communication from Nursing staff to order ancillary records/tests and patient supplies via electronic health information systems.
May act as primary communication in emergent situations as needed.
Responsibilities with Physicians:
Assist with complaints from physicians and office staff and direct to appropriate person(s) as necessary.
Relationship with Hospital Department:
-Communicates care status procedures with appropriate nursing unit and communicate necessary patient information to facilitate timely delivery of care.
Communicate time and room changes and facilitate orders as necessary.
Work collaboratively with Admitting/Nursing Departments to ensure correct "encounter" on the Electronic Medical Record (EMR).
Interaction with family/visitors:
Expected Behavior:
Demonstrated patient and service-focused behaviors with all telephone and verbal communication.
Demonstrates appropriate prioritization of requests and unit demands, while creating service-focused delivery in high stress environment.
Demonstrates active listening.
Demonstrates professional written and verbal communication.
Demonstrates respectful and collaborative behaviors to facilitate patient care.
Demonstrates discretion in discussing confidential information. 5 6 Other Duties as assigned
Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values
Minimum Education, Licensure / Certification and Experience Required.
High school diploma, GED required or equivalent.
College degree preferred.
Licensure / Certification
Certification by an accredited Unit Secretary/Health Unit Coordinator training course or equivalent working experience. Functional knowledge of medical supply/equipment nomenclature. Emergency/Trauma medical terminology preferred.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Trinity Health Corporation