Meta Platforms, Inc. New Albany , OH 43054
Posted 5 days ago
Meta is seeking a forward thinking, experienced IT professional with technical leadership experience and skills in Server Hardware, high performance Compute, Storage, Accelerators (GPU), and/or Networking, ideally in a data center environment. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and on which our innovative services are delivered.
Meta is at the leading edge of the global data center industry, both in design and operations. Our Production Platform Engineers are responsible for the performance of the compute, storage, and accelerator (GPU) platforms in our data centers. They are responsible for the health of the server fleet, from NPI production operational test through end-of-life.
Responsibilities include identifying systemic hardware, firmware, and tooling issues; engaging in hands-on problem solving; and collaborating effectively with engineering, tooling, and onsite provisioning and break-fix teams to improve performance of the fleet. This position requires a high degree of ownership and understanding of our platforms, leveraging technical expertise and using data to identify trends across the fleet and proactively identify and mitigate performance and reliability issues. Excellent organizational skills and the ability to collaborate with multiple teams in a large scale, distributed environment is required to be effective in this role.
SiteOps Global Production Platform Engineer Responsibilities
Provide end-to-end lifecycle ownership (verification test through end of life decommissioning) of hardware platforms and new technologies in the data centers
Drive complex technical investigations globally and spanning multiple disciplines such as Hardware, Software/Firmware, Networking and Power & Cooling
Analyze health of the global fleet of servers to proactively identify systemic issues, and take appropriate action to quickly mitigate impact
Work closely with HW Engineering, Release-to-Production, and Systems Integration teams taking new technologies and server platforms into mass production in the data centers
Identify risks early in new hardware programs and contribute the test methods needed to characterize the product and assure end-customer needs are met
Act as product owner for operational aspects of specific server and/or storage platforms. Ensure that outcomes of root cause analysis are addressed, in collaboration with hardware and software engineering teams
Issue timely alerts and fixes to operations teams, and assure a robust feedback pipeline to engineering teams
Build strong relationships and collaboration with engineering and cross functional teams across the company. Actively solicit feedback from teams, and use that feedback to improve operational effectiveness as infrastructure scales
Provide serviceability feedback on production hardware resulting in more efficient repair activities
Ability to travel up to 30% required
Minimum Qualifications
Experience triaging and debugging hardware platforms
Familiarity or experience in NPI server platform development
Familiarity with Linux or Unix Operating systems
Experience training and mentoring technicians and/or engineers
Demonstrated technical skills and experience creating documentation for users of all levels
Communication experience and interpersonal skills, with the experience communicating and partnering effectively within all levels of the organization
Experience with building relationships with customers and vendors
Expert at leveraging large volumes of data to improve decision making processes in the hardware functional domain (understanding the metrics and statistics)
Preferred Qualifications
Experience in data center systems and process automation
Experience in large scale data center hardware deployments and building scaling infrastructure
Experience in integration testing and operation of compute, storage platforms and GPU/accelerator platforms, bringing operational perspective to each stage of H/W development life cycle through end of life in production
Bash, PHP, Python, or Perl scripting experience
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect.
Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
$163,000/year to $225,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.
In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Meta Platforms, Inc.