Req ID: 21802
At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.
NTT DATA Services currently seeks a Sitefinity Developer & Support Advisor - Relocation Available to join our team in Plano, Texas (US-TX), United States (US).
We are able to consider H1B candidates and relocation to Plano, TX from within the US for this role.
Supports existing application to cover incident management, request management, problem management and release management
Follow ITIL processes for incidents, changes and requests.
Response to the incidents & requests within the SLA period
Code, tests and documents Sitefinity based systems of moderate to high complexity as per the requirements specifications
Involved with resolution of low complexity software development issues that may arise in a production environment
Works under general direction, seeks assistance as needed. Independently gathers information
Perform in-depth problem solving, troubleshooting, and conduct root cause analysis of problems and issues impacting the applications and/or their environment.
Manage and utilize monitoring tools and alerts to prevent production down time.
Collaborate with development team, infrastructure teams, third parties and other technical teams as necessary in the configuration and support of the applications and their environment, as well as to identify and resolve complex problems and issues.
Provide performance improvement and capacity planning recommendations.
Participates in on-call support rotation. Contributes to own team/closely related teams through quality and accuracy of own output. Builds productive internal relationships. Conveys information in a concise and professional manner. Asks effective questions and solicits feedback to understand needs
Basic Required Skills:
Bachelor's degree in computer science or related degree, or equivalent
Knowledge of digital marketing concepts like SEO, Google Analytics, AB Testing, Personalization, Marketo forms.
A strong knowledge on UX is an advantage (iQuery, CSS, HTML 5, KendoUI and Bootstrap)
Some experience with responsive design and should have built some responsive sites using KendoUI & Bootstrap
Good understanding of IIS webserver configuration and web site setup with troubleshooting experience
Build Management using TFS, BitBucket or any similar configuration management tool
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.
NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataservices.com to learn more.
NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.
NTT Data Corporation