Site Technician Mail Services, Shipping & Receiving

Thermo Fisher Scientific Inc. San Francisco , CA 94118

Posted 5 months ago

Job ID :

Location :

US - California - San Francisco


Job Description

When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.

Position Summary:

This position is focused on service delivery excellence for UnityTM Lab Services. Specific activities relative to the job function could include: Dock Management (Shipping & Receiving) and Mail Services. This position will utilize the systems and applications relevant to the job function, such as: SAP and the Microsoft Office suite. Strong communication skills are required.


  • Shipments, including packing of samples, dangerous goods and palletized freight, domestic and international.

  • Receiving, unloading and processing of incoming packages.

  • Deliver inbound freight or packages to various locations throughout site.

  • Work with end-user to coordinate shipments and deliveries.

  • Mail Sorting, Mail Pick Up and Delivery.

  • Drive Company truck between Post Offices and site.

  • Follow procedures as outlined by Best Practices, SOP's & Work Instructions.

  • Take direction from Site Supervisor/Manager (and Team Lead) regarding daily activities.

  • Communicate with Supervisor any customer issues or potential problems.

  • Embrace Practical Process Improvement (PPI) methodologies.

  • Positively represent Thermo Fisher Scientific at all times throughout customer locations.

  • Capture monthly metrics as determined by Supervisor.

  • Maintain Shipping and Receiving supplies.

  • Daily use of power industrial vehicles, such as electric pallet jacks, forklift and walkie-stacker.

  • Strong attention to detail in safety protocols.

Minimum Requirements/Qualifications:

  • Must possess a High School Diploma or GED.

  • Must have 2-5 years of progressive relevant experience.

  • Valid Driver's License required.

  • Demonstrate verbal, written and presentation skills.

  • Display a high level of confidentiality for both customer and Thermo Fisher Scientific.

  • Proven excellence in customer service skills.

  • Detail oriented, problem solver, promote team environment.

  • Computer/software skills (Outlook, Excel, Word, PowerPoint).

  • Experience in laboratory setting preferred.

Preferred Knowledge/Qualifications:

  • Working knowledge of UPS and FedEx shipping systems

  • Shipping experience (Domestic and International)

  • Operation of Postage Machines (i.e. Pitney Bowes)

  • Hazardous material handling

  • 49 CFR/IATA certification

  • SAP experience

Non-Negotiable Hiring Criteria:

  • Must possess a strong desire to serve the customer and the interpersonal skills to deal with various levels of personnel at the customer site.

  • Must deliver excellent customer service to include maintaining a professional appearance at all times.

  • Must possess the operating skills to use hand held scanners and learn to enter data in various systems as necessary.

  • Must possess the organizational skills to multi-task and meet deadlines as needed.

  • Must be proficient with a computer and the Microsoft Office Suite software.

  • Have demonstrated initiative in previous work experience.

  • Expanded tactical thinking that considers the impact on the broader organization.

  • Must possess a high level of communication skills to provide guidance to others in performing the work, to effectively present information and respond to questions or customer service requests and interact with various levels of the customer's organization.

  • Must be able to provide suggestions for corrective action and preventive customer service.

Working Conditions:

  • Work primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments.

  • May be required to work independently at customer location.

  • Extensive walking may be required.

  • May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc).

  • Must be able to lift, push and/or pull 30-40 pounds consistently; may be required to lift 50 lbs.

  • Must be able to use material handling equipment such as push carts and pallet jacks.

  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves.

  • Must be willing to work hours required to get the job done.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionenabling our customers to make the world healthier, cleaner and safer.

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shipping And Receiving Associate

The Millennium Group

Posted 6 days ago

VIEW JOBS 7/10/2019 12:00:00 AM 2019-10-08T00:00 Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry. Key Responsibilities: * Consistently provide high levels of customer service while consulting customers in person at our shipping & receiving service desk or via phone or via email. * Receive, count and verify all incoming packages and mail, notating damage and discrepancies. * Process, sort, and stage packages and mail for pick-up and delivery. * Inspect deliveries for suspicious shipments. * Ensure the accurate sorting and delivering of all incoming packages and other shipments to the proper recipient location through the tools provided. * Research mail, packages and other shipments addressed to unknown or unrecognized addresses. * Utilize handheld scanners to deliver packages and obtain proof of delivery signatures. * Pick up outgoing mail, packages and boxes, using cart or, for larger items hand truck or dolly. * Prepare and package outgoing items for proper shipping. * Prepare and process outbound courier shipments using computer or service provider's equipment. * Utilize postage machine to properly meter outbound mail. * Enter activity data in logs and maintain accurate records. * Assist in maintaining office supplies inventory. * Deliver office supplies and copy paper and stock conference rooms and print copy stations. * Ensure the cleanliness and safety concerns of all operating spaces and associated areas. * Have good working knowledge of mail and computer basics. * Completing other tasks as may be assigned by the Manager. Qualifications: * High school diploma or equivalent. * Strong communication and customer service skills required. * Minimum 2-year customer service and office related experience preferred. * Intermediate computer skills required. * Postage Meter, UPS, FedEx, DHL knowledge a plus. * Experience with international shipping a plus. * Demonstrate the ability to be flexible and adapt to change in the work environment. * Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships. * Ability to lift up to 50 lbs. * Attention to detail. WATCH Where Service Matters: The Millennium Group San Francisco CA

Site Technician Mail Services, Shipping & Receiving

Thermo Fisher Scientific Inc.