Site Supervisor, Wic, Humble

Position Description

Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation.

About Harris County Public Health:

Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

• This is a Grand-Funded position*

WIC Site Supervisor Position Overview:

The Women, Infants, and Children (WIC) Site Supervisor is responsible for the operations of the assigned WIC site and is familiar with resources in the surrounding community. The Site Supervisor is responsible for managing all site operations and meeting performance metrics in accordance with State requirements. The Site Supervisor will also perform personnel and facility management duties, determine WIC applicants' program eligibility, provide nutrition education to individuals and groups, and coordinate with other programs to enhance client services.

Duties & Responsibilities:

• Performs management duties by monitoring clinic staff and handling disciplinary actions, assessing facility requirements and establishing work schedules and tasks.

• Conducts staff orientation, training, meetings, performance appraisals, and reviews.

• Monitors client flow, conducts quality assurance, reviews reports, and ensures successful clinic operations by meeting specific metrics.

• Promotes positive customer service and resolves client complaints promptly.

• Maintains knowledge of Harris County Public Health (HCPH) and Texas WIC Policies and Procedures by providing income and program eligibility determination and formula and breast pump issuance.

• Provides nutrition and breastfeeding counseling and education in individual and group settings.

• Completes blood iron level check and anthropometric measurements and reviews growth charts.

• Conducts community outreach and provides appropriate referrals to clients needing services not provided by WIC.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education

• Bachelor's degree in Nutrition Sciences with 24-Semester Hours of Food & Nutrition

Experience

• One (1) year of professional work experience in a direct supervisory capacity.

• Two (2) years of experience as a Dietitian or Nutritionist

Additional Requirements

• Must have a valid Driver's License (TX upon hire)

Knowledge, Skills & Abilities:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)

• Excellent communication skills (verbal & written)

• Ability to demonstrate good judgment when needed to resolve client concerns

• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment

• Ability to maintain confidentiality when dealing with sensitive information

• Ability to identify customer needs and expectations and respond in a timely and effective manner

Core Competencies

• Organizational Leadership

• Understands the organizational mission

• Understands ethics and public good; is concerned with public trust

• Demonstrates respect for the opinions and beliefs of others

Collaboration

• Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission

• Demonstrates a sense of responsibility for the success of the group

• Collaborates with others to improve quality and address needs

Innovation

• Ability to adapt to change

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy, sensitivity, and respect

• Behaves in an honest, fair, and ethical manner

• Assesses and recognizes own strengths and weaknesses

• Uses sound judgment

• Self-motivated

• Organizes and maintains work environment to allow for maximum productivity

Communication

• Communicates clearly and effectively, both orally and in writing

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Language:

• Bilingual in English and Spanish

Experience:

• one (1) year of experience as a Certifying Authority in a WIC Program

General Information

Position Type, and Typical Hours of Work:

• Full-Time | Grant-funded

• Monday

• Friday | 8 am

• 5:30 pm and one Saturday per month.

• Must be willing to flex work hours when required, including weekends.

• Able to travel within Harris County as needed.

Work Environment:

• This job operates in a professional office environment.

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

• This is an active role with a high level of movement throughout the facility; Some duties would require the ability to lift up to 20 pounds.

• This job requires bending and standing for long periods of time.

Work Location:

• Humble WIC, 8950 Will Clayton Pkwy, Suite A Humble, Texas 77338

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Wellness Plan

• Life Insurance

• Long-term disability

• Employee Assistance Program

• Ten (10) days of vacation each year for the first five (5) years of service

• Accrual rates increase based on years of service

• Eleven (11) County-observed holidays and one (1) floating holiday

• Professional development opportunities

• Dependent Care Reimbursement Plan

• Healthcare Reimbursement Account

• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/

01

Which of the following best describes your education as it relates to this position?

• High School Diploma or G.E.D. equivalent

• Associate Degree

• Bachelor Degree

• Master Degree

• Doctorate Degree

• None of the Above

02

If you selected a college degree in response to the previous question, which of the following disciplines best relates to your degree most relevant to this position?

• Nutrition Sciences

• Other Related Field

• Unrelated Field

• N/A; No Degree

03

Does your degree include at least 24-semester hours of Food & Nutrition?

• Yes

• No

04

Please describe your educational background including level of education completed, area of study and completed major and minor programs.

05

Which of the following best describes your verifiable years of professional work experience in a direct supervisory capacity? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than one (1) year

• One (1) year or more

• I do not have this experience

06

Please provide details about your verifiable years of professional work experience in a direct supervisory capacity. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

07

Which of the following best describes your verifiable years of experience as a Dietitian or Nutritionist ? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than two (2) years

• Two (2) years or more

• I do not have this experience

08

Please provide details about your verifiable years of experience as a Dietitian or Nutritionist. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

09

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced

• Intermediate

• Basic

• Entry Level

• Not proficient

10

This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?

• Yes, I have a Valid Texas Driver's License

• Yes, I have a Valid Out of State Driver's License, but understand I must obtain a Valid Texas Driver's License prior to start date

• No, I'm not interested

11

Are you bilingual in English and Spanish? If yes, do you consider yourself fluent?

• Yes, I am fluent in both of these languages

• No, I am fluent in only one of these languages

• No, I am not fluent in either one of these languages

Required Question

Agency Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx