Are you ready to step up to the New and take your technology expertise to the next level?
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
As part of our practice, you will lead technology innovation for our clients through robust delivery of world-class solutions. You will build better software better! There will never be a typical day and that's why people love it here. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a growing network of technology experts who are highly collaborative taking on today's biggest, most complex business challenges. We will nurture your talent in an inclusive culture that values diversity. Come grow your career in technology at Accenture!
The Performance Engineering Practice within Accenture Technology is focused on optimizing the performance and scalability of enterprise applications through the combination of:
Testing: Analyzing, planning and executing production-like simulations across mobile and web solutions to identify & remediate performance problems, prevent production outages, and guarantee predictable performance
Diagnostics & Monitoring: Instrumenting the complete application architecture to provide real user and system performance data to provide insight into the root cause of all application bottlenecks, enable real time visibility to reduce risk exposure
Performance Analytics: Measuring the relationship between end-to-end performance, user behavior, and business goals to maximize the digital business, improve business KPIs, and increase client retention
Business Optimization: Empowering digital businesses with contextual intelligence to visualize, quantify and maximize the business value of performance to improve the quality & performance of the business, increase customer satisfaction, and protect brand reputation
As a Site Reliability Engineering Manager, some of your key responsibilities may include:
Defining the strategy for enabling performance diagnostics and monitoring through the use of an Application Performance Management (APM) tool, other monitoring tools, and diagnostic techniques
Identifying, evaluating, and recommending monitoring tools and diagnostic techniques relevant to the application architecture. Assess gaps in as-is monitoring tool capabilities and recommend tools to augment or replace
Interacting with client and/or Accenture development, operations, and infrastructure resources to recommend solutions to remediate performance issues
Participating in re-architecture, redesign, and refactoring decisions to satisfy performance requirements
Developing dashboards and reports to provide ongoing visibility into the performance of client applications
Contributing learnings and experiences to the Accenture Performance Engineering community
For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.
Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.
Read more of the job description
7 years hands-on design/development/engineering experience (e.g. Java, .Net, etc.)
1 year hands-on experience performance monitoring & diagnostic tools (e.g. AppDynamics, Dynatrace, New Relic, CA APM (previously Wily Introscope), etc.)
Minimum of 2 years of Team Lead experience leading a team with experience in Project Planning, Estimating or Project Management.
Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree, must have equivalent minimum 6 years work experience
Previous Consulting experience
Experience with Agile and DevOps
Experience with logging solutions, including ELK and Splunk
Experience with open source monitoring and visualization systems and tools, i.e. Prometheus (monitoring + tracing), Grafana/Kibana (dashboards), Zipkin (distributed tracing), etc.
Experience with stream-processing open source frameworks/systems, i.e. Kafka, Spark, etc.
Knowledge of defining and monitoring system quality measures, including SLO and SLA
Understanding or exposure to Chaos Engineering Tools (Chaos Toolkit, Gremlin, Simian Army, Etc.)
Experience with distributed computing, Web Services, SOA, and JEE design concepts
Experience delivering software designed for high concurrency, scalability, or availability
Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
Experience with different flavors of Linux, i.e. RedHat, Ubuntu, CentOS, etc.
Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability
Systems often need to be reconfigured, so you should have experience with a configuration management system like Puppet, Chef or Salt.
Experience with usage of common application protocols and messages (e.g. TCP/IP, HTTP, SOAP, RESTful APIs, XML/JSON, JDBC, JMS/MQ)
Exposure to Cloud, SaaS, and virtualization concepts and performance concerns
Exposure to application threading and concurrency concerns
Working knowledge of operating system design, processes, and threading model
Experience with Amazon Web Services
Experience with Containers (kubernetes & docker)
Unless expressly indicated, this role is not open in the State of Colorado.
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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