Site Reliability Engineering Infrastructure Architect

Sage Intacct San Jose , CA 95111

Posted 2 months ago

Are you interested in working at a fast-growing Silicon Valley company voted Best Place to Work ten years in a row and recognized as one of the Best Workplaces for Diversity by FORTUNE?

Every business on the face of Earth must, in some way, do bookkeeping, accounting, and financial planning to operate. At the outset, these functions may seem like mundane facts-of-life in the process of running a business; however, the skill with which a company does them can have a profound impact on their business.

Within the Medium Segment Native Cloud Solutions at Sage, our team helps keep our public and private cloud-based infrastructure and SaaS application highly available and scalable.

The team you will join has broad expertise in Systems Engineering, Cloud Infrastructure Management (public and private), networking, and monitoring. You will help to develop, extend and maintain our mission-critical infrastructure while ensuring reliability and performance.

This role works in partnership with cross-functional teams maintaining our existing and forthcoming technology stack.

Responsibilities:

  • Will be hands-on and coding(Iac) as a high-level engineer and architect would do

  • Accelerate transformational change to our infrastructure as we transition to a native-cloud platform.

  • Participate and contribute to all Architecture related work

  • Take full solution ownership of Sage Intacct Infrastructure Design

  • Work with diverse global teams in multiple time zones

  • Coach Operations Team (Architecture Decisions, Develop Implementation/Operational Docs)

  • Research and implement new technological subsystems to modernize our infrastructure and work with various groups to maintain our high uptimes and deliverables to various business partners.

  • Implement automation and industry best practices to run our large-scale, rapidly growing infrastructure with minimum human intervention.

  • Address production issues, learn to mitigate them quickly and find ways to prevent them

  • Implement monitoring, observability, and alerting tools such as dashboards and logging systems to understand the health and availability of our infrastructure and applications.

  • Configure and maintain software components, i.e., operating systems, web servers, application environments through Python and Bash in a highly customized environment.

Requirements:

  • 12+ years of professional experience in working with highly available SaaS environment in a medium to larger enterprise that includes a minimum of 4 years of hands-on experience managing hybrid infrastructure in a senior role.

  • Bachelor's degree in a work-related field/discipline from an accredited college or university or equivalent work experience.

  • Strong understanding of application architecture, Database, Networking, and Security

  • Proven knowledge of resilient design patterns- Redundancy, autoscaling, health checks, failover strategies, avoidance of cascading failures, operational isolation, etc.

  • Experience with continuous integration/deployment tools and best practices in DevOps

  • Fluency in Linux administration in either Redhat or Debian distributions.

  • Experience in Infrastructure as Code (IaC) development using Terraform and Ansible is a must

  • Experience designing and deploying cloud-native enterprise applications in public or private cloud platforms (e.g., AWS, Azure, GCP, OpenShift / K8s + Containerization) is a solid plus.

  • The ability to see the "big picture" and deal with ambiguity

  • Excellent interpersonal and communication skills with the ability to work in a dynamic, high-growth environment.

#LI-LH1

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Site Reliability Engineering Infrastructure Architect

Sage Intacct