Site Reliability Engineer II

Company

Cox Automotive

• USA

Job Family Group

Engineering / Product Development

Job Profile

Software Engineer II

Management Level

Individual Contributor

Flexible Work Option

Hybrid

• Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $85,500.00 - $128,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

About Cox Automotive

Cox Automotive is a leading provider of automotive solutions for dealers, manufacturers, and consumers. Our innovative technology solutions power the automotive industry, driving efficiency, and enhancing the car-buying experience.

Job Summary

As a Site Reliability Engineer (SRE) II at Cox Automotive, you will be a pivotal player in managing, supporting, and facilitating infrastructure operations for developers building software systems. This role requires a unique blend of software development and IT operations experience, where you'll work closely with cross-functional teams to ensure the reliability, quality, and performance of our cloud-hosted applications. The successful SRE hire must be a self-starter capable of analyzing the infrastructure needs for the supported team(s), make recommendations, as well as implement the technical operations needs for the assign team.

Requirements

Previous SRE or DevOps experience required. A strong background in software development or system administration is essential, coupled with proficiency in scripting languages such as JavaScript, Python, Bash, or TypeScript. Experience with tools and technologies including Splunk, Terraform, AWS, GitHub, and automation technologies will be highly beneficial. AWS certifications are preferred as well as continuous training.

Excellent communication, interpersonal, and organizational skills are vital in this role, as you'll collaborate with various stakeholders at all levels of the organization. Strong initiative is required as you should be capable of working both independently and collaboratively in a fast-paced environment, demonstrating strong problem-solving and troubleshooting skills.

Collaboration and Infrastructure Tools

Terraform IaC

Splunk

EC2, S3, RDS, Lambda, ECS, IAM, CloudWatch, CloudFormation, etc.

Ansible, Puppet, Chef

Javascript, Python, or TypeScript

CI/CD Pipelines/Platform Automation Software

Jenkins

PagerDuty

NewRelic

AWS Config, AWS Security Hub, or AWS GuardDuty

Networking Tools, ie. Wireshark, tcpdump, traceroute

AWS RDS, PostgreSQL, MySQL, or MongoDB

Slack, MS Team

Log Management Tools (Elasticsearch, Sumo Logic, or Graylog)

Rally (optional, will train)

Responsibilities

Your role as a Site Reliability Engineer II at Cox Automotive encompasses a range of critical responsibilities aimed at ensuring the reliability, quality, and performance of our AWS cloud-hosted applications. You will be expected to:

• Possess a Bachelors degree in a relevant discipline and 2 years of related experience. The right candidate could also have a different combination, such as a Master's degree and up to 2 years related experience; or 14 years experience in a related field.

• Develop and standardize release pipelines for critical systems, ensuring smooth and efficient deployment processes that minimize downtime and enhance overall system reliability.

• Propose and implement new cloud-first technologies in AWS to continuously improve system reliability, scalability, and performance, keeping abreast of the latest industry trends and best practices.

• Assist with and facilitate on-prem to AWS migrations as needed and take ownership of managing infrastructure operations for developers, providing the necessary support and resources to facilitate their software development efforts.

• Measure and optimize system performance, utilizing a range of monitoring and diagnostic tools to identify areas for improvement and proactively address potential issues.

• Respond promptly and effectively to emergency incidents, employing rigorous incident response protocols to minimize impact and restore normal operations as quickly as possible.

• Manage change effectively, ensuring that all system changes are carefully planned, tested, and implemented in accordance with established change management procedures.

• Support process improvement initiatives, identifying opportunities to streamline and automate operational workflows to enhance efficiency and reduce manual intervention.

• Monitor key SRE metrics, logs, traces, latency, traffic, errors, saturation, and service level objectives, utilizing data-driven insights to drive continuous improvement and optimize system performance.

• Demonstrate a strong understanding of DevOps and SRE principles, applying them effectively in daily operations to promote collaboration, transparency, and shared responsibility across cross-functional teams.

• Actively contribute to an agile culture of ongoing knowledge sharing, continuous training, and relentless improvements, participating in team meetings, workshops, and training sessions to enhance your skills and expertise.

• Provide constructive feedback and code reviews, collaborating with colleagues to ensure that software code is of the highest quality, adheres to best practices, and meets performance and security standards.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.