Site Reliability Engineer And Engineering Lead

Equifax is seeking a Site Reliability Engineer and Engineering Lead to join our growing technology team in our Alpharetta, Georgia office.

What you'll do

• As lead Site Reliability Engineer (SRE), manage complex system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures

• Create and maintain cloud infrastructure capacity plans using estimation models that meet the expected service level objectives of the system(s). Operate systems at an optimal cost while maintaining availability targets. Provide operational leadership for system deployments globally, including ITIL Incident, Change, and problem management

• Engage with operations in support of ITIL incident, Change, and Problem management. Design and build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK)

• Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains. Create the communication narrative to influence product, engineering, security, Cloud CoE, customers for the reliability and uptime issues and improvements

• Work in a DevSecOps environment responsible for the building and running of large-scale, massively distributed, fault-tolerant systems. Collaborate with Business Units and other team members to set SLAs based upon past requirements. Collaborate and contribute to virtual teams in an opensource/innersource engineering model

• Lead availability blameless postmortem and own the call to action to remediate recurrences. Build relationships and contribute technically alongside internal/vendor engineering teams. Influence the product roadmaps for external services that systems/services are dependent upon

• Effectively communicate to technical peers and team members in both written and verbal formats

What experience you need

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required

• 4+ years of experience developing and/or administering software in public cloud

• 7+ years experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js

• 7+ years system administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansibleand/or containers (Docker, Kubernetes, etc.)

What could set you apart

• Cloud Certification strongly preferred

• 7+ years of demonstrable cross-functional knowledge with systems, storage, networking, security and databases

• 7+ years experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.

• 7+ years of proficiency with continuous integration and continuous delivery tooling and practices

• 7+ years of expertise designing, analyzing and troubleshooting large-scale distributed systems

• As a lead SRE, coordinate a group of cross-team SREs to form a cohesive SRE discipline that responds to and manages compliance, incident, and security requirements.

• You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

• Experience managing Infrastructure as code via tools such as Terraform or CloudFormation

• Passion for automation with a desire to eliminate toil whenever possible

• You've built software or maintained systems in a highly secure, regulated or compliant industry

• Experience and passion for working within a DevOps culture and as part of a team

• Proficiency with continuous integration and continuous delivery tooling and practices