Site Manager

Mental Health Association - Western MA Ludlow , MA 01056

Posted 4 days ago

Position Summary

The Site Manager is responsible for the day to day operations of their assigned site. They work under the direction of the Program Coordinator to uphold the highest standard for all people receiving services. The Site Manager reports to the Program Coordinator.

Essential Job Functions/Position Responsibilities

1.   Shift set up and planning through the use of effective communication, shift-planning sheets and regular updates with the Floating Supervisor.

2.   Maintaining program scheduling and ensuring staffing ratios are adequate at all times.

3.   Monitor substance counts, medication ordering, posting and verifying of medications.

4.    Monitoring of money counts, petty cash and check requests with the oversight of the Program Coordinator.

5.   Work with the program coordinator to hire, onboard, and train new employees.

6.    Monitor daily tracking for medications, ISP goal tracking, behavior tracking, and mobility exercise.

7.    Ensure that all medical appointments, therapies, visiting nurse appointments and community dates are met.

8.    Model positive participant engagement and advocacy while balancing direct support and opportunities for independence.

9.    Reports of all maintenance issues as appropriate to the Program Coordinator.

Documentation

  •    Communicate and report in a timely manner all issues, concerns or incidents to the Program Coordinator.
  • Complete the necessary written documentation related to particular incidents within mandated timelines.

    Safety

  •    Promote a safe workplace environment by identifying and addressing any safety hazards/issues, reporting all employee accidents to Human Resources and participant accidents to supervisory personnel, and following established MHA safety policies.
  • Teamwork, Communication, Cooperation, and Continuous Learning

    Regularly attend and actively participate in team meetings, supervision meetings and/or other scheduled meetings. Attend agency mandated training and maintain required certifications. Pursue additional activities and training to enhance job knowledge and competency which afford opportunities for professional growth.

  •    Work with the team toward the common vision of Community Based Flexible Supports. 
  • Demonstrate good interpersonal skills, professionalism,  and organization so that the goals of the participants and the program can be met.

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