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Site Manager

Expired Job

Epiq Systems, Inc. Denver , CO 80208

Posted 3 months ago

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Responsibilities:

  • Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance

  • Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)

  • Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to EPIQ's standards

  • Exhibit ability to take verbal instructions while taking notes to properly produce staff copy projects

  • Accurately produce copy, print and scan projects in accordance to verbal and written instructions

  • Assign production tasks throughout other members of the Service Specialist team

  • Have direct involvement and handle complications, client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations

Copy Services

  • Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ's standard of operation

  • Accurately produce copy, print and scan projects in accordance to verbal and written instructions

  • Exhibit ability to take verbal instructions while taking notes to properly produce staff copy projects

Hospitality Services

  • Provide excellent client service as the coordinator of the clients' conference rooms, common areas and kitchens

  • Ensure clients requests for the set-up and use of meeting rooms are handed accurately and proactively

  • Place orders for food and beverages for use during meetings as assigned

  • Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use

  • Organize and distribute client kitchen supplies

  • Maintain inventory control and order supplies as needed

  • Perform cleaning, dusting and other incidental tasks as assigned

Records Management

  • Retrieve, compile, and distribute requested records and information

  • Responsible for document control and records management throughout the information lifecycle for physical and electronic records

  • Re-file records, files and record storage containers

  • Maintain accurate records circulation database

  • Receive and process records in accordance with established procedures

  • Comply with all business protocol, regulatory and best records management practices and requirements

Qualifications:

High School Diploma or equivalent

Minimum of 1 year professional level work experience in a production setting, preferably within copy, printing or scanning environment

Prior shipping and receiving or facilities experience preferred, but not required

Previous experience in a client service oriented field

Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Epiq and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.


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Site Manager

Expired Job

Epiq Systems, Inc.