Christ Community Health Services Memphis , TN 38103
Posted 2 months ago
POSITION SUMMARY
The Site Manager is responsible for upholding the mission of Christ Community Health Services by overseeing daily operations at one of our clinics in conjunction with the Physician Leader. This includes supervision of a variety of support staff, managing supplies and the physical environment of the clinic, troubleshooting, serving as an advocate for patient and staff needs, communicating effectively for operational needs, and other tasks in conjunction with the medical leadership to meet clinical and operational performance objectives for the clinic.
KEY RESPONSIBILITIES
Serving as a liaison between site leadership team and staff, and the COO, CCHS administration, and the organization as a whole, both for the site and with regard to any personal expertise.
Ensuring an appropriate environment of care for the proper functioning of the clinic, including the management of equipment, supplies and other materials, the cleanliness, organization, and functioning of all public and private spaces, and the utilization of any other physical resources. Collaborates with the Chief Administrative Officer to facilitate on-site surveys and third-party inspections, maintain records, reports, and statistics for administrative and regulatory purposes, and ensure compliance with OSHA, fire safety and other applicable regulations.
Working in conjunction with other site and centralized CCHS leadership to ensure proper new and revised process implementation and monitoring, and support other clinics in the same with regard to any personal expertise.
Acting as an advocate for patient needs, helping as needed with customer service, questions, complaints, external care and referral coordination, and incident management.
Performing other duties as required to assist CCHS in achieving its mission.
JOBS THIS POSITION DIRECTLY SUPERVISES
POSITION REQUIREMENTS
Mental Requirements
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity Approximate % of Time Comments
Working Conditions
Office environment and clinic setting with some exposure to individuals with potentially contagious infections; low-moderate risk of injury
OTHER REQUIREMENTS
The specifics of each position will vary somewhat from one location to another
Christ Community Health Services