Site IT Support Analyst

Details:

Job Title: Site IT Support Analyst

Pay Rate: $24 / hr

Location: Huron, OH

Area Code: 419, 567

ZIP Code: 44839

Start Date: Right Away

Shift: 1st shift

Keywords: #ITSupportAnalyst #ITJobs

Benefits:

On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.

• Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.

• Six Paid Statutory Holidays after 90 days probationary period.

• One Week Paid Vacation Bonus after six months / 1960 regular hours.

• Weekly pay by direct deposit.

• Performance Reviews (and compensation reviews)

Responsibilities:

• Onsite Technology Support provides in-person assistance to employee end users

• Responds to telephone calls, emails, and personnel requests for technical support.

• Provide support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

• Maintaining and troubleshooting a range of user problems including PC hardware/software/LAN and voice network

• Diagnosing problem source through discussions with users and coordinating with internal IT organization support and operations groups and/or with vendors to resolve problems

• Acquiring, installing, and upgrading PC components and software and planning for/responding to service outages and other problems

• Training users on use of new technology and software

• Performs pro-active monitoring of company's computer systems through appropriate tools.

• Documents, tracks, and monitors problems to ensure timely resolutions.

• Participates in various IT projects working with internal and external teams.

• Support a small Site(s) within country - oversight of up to 200 IT end users, no direct reports

Requirements:

• College degree in Computer Science, Engineering, or related discipline is preferred.

• Strong interaction and interpersonal skills specifically listening, providing guidance,

• Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions.

• Follow company standards and apply policies consistently.

• Strong verbal communication skills, including the ability to document operations procedures

• Fluent in English

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com

EOE/F/M/D/V