Works closely with Senior Manager to ensure company, department, and team goals are met.
Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
Engages in future planning and scales employees and equipment appropriately
Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
Monitors the quality control/assurance programs, test results, and equipment (if applicable)
Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.
Refines current lab process through continuous improvement projects.
Oversees team specific lab operation.
Go-to person when senior manager is not present; go-to person for knowledge of process and product.
Responsible for seamless transition of automation and test improvement/additions into production workflow
Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary
Supports Supervisors in close out of NCRs.
Responsible for the initiation and close out of CAPAs in a timely manner.
Ensures departmental lab compliance for regulatory bodies
Ensures tests are being completed according to approved procedures.
Maintains an organized, safe and efficient work area for the team at all times.
Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues.
Knows and is ready to explain Natera's core values.
Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively.
Meets regularly with Supervisors to discuss goals and progress.
Performs routine skip-levels with individual team members
Responsible for performance review of direct reports and overseeing performance review of entire staff.
Plans and leads team meetings
Develops high-performing employees by providing them learning opportunities, cross-training opportunities and new challenges whenever possible.
Recognizes and rewards talent through merit reviews, promotions, and recognition programs
Adheres to Departmental Expectations
Manages the training program for direct reports.
Notifies management of all requirements for tools, supplies, etc.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
Provides guidance to subordinates within the latitude of established company policies.
Recommends changes to policies and establishes procedures that affect immediate organization(s).
Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. In some instances this manager may be responsible for a functional area and not have any subordinate employees.
This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job
Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
Must maintain a current status on Natera training requirements.
Employee must pass post offer criminal background check.
Performs other duties as assigned
BS/BA degree in Biological Sciences, related field, or equivalent
A minimum of 3+ years of relevant leadership experience and/or effectively managing a team preferred
A minimum of 5+ years of industry-related experience preferred
Current ASCP board certification in Medical Technology or California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist) is a plus
KNOWLEDGE, SKILLS, AND ABILITIES
Exceptional multi-tasking, organizational, and communication skills.
Excellent computer skills, including MS Excel.
Able to be detailed oriented and can organize, prioritize.
Strong problem solving skills.
Independent self-starter comfortable in working in teams at all levels
Experience in building and managing a high performing group of engaged and motivated employees
Experience with working on a Laboratory Operations floor
Knowledge and experience with Lean Six Sigma concept and tools
Manufacturing/Engineering experience preferred
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Duties typically performed in office setting
Standing or sitting for long periods of time may be necessary
Duties may require working weekends
Driven by the passion for elevating the science and utility of genetic testing, Natera is committed to helping families identify and manage genetic diseases. Natera is a rapidly-growing diagnostics company with proprietary bioinformatics and molecular technology for analyzing DNA. Our complex technology has been proven clinically and commercially in the prenatal testing space and we are actively researching its applications in the liquid biopsy space for developing products with oncology applications.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits. Healthy catered lunches, Premium snacks and beverages, Onsite gym with cardio and weight-training equipment, Game room with satellite TV, Onsite dry cleaning and alteration service with pick-up and delivery, Employee-organized sport leagues, Happy hours and BBQs, Generous Employee Referral program.
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer.