Shuttle-Trolley Driver-Guest Services-Eagle Point

Welk Resort Group Vail , CO 81658

Posted 2 months ago

Guest Services Shuttle Driver

Department: Maintenance Department

Property: Eagle Point Resort

FLSA Status: Exempt __________ Non-exempt__X________

Prepared Date:

Position Purpose/ Summary

Maintain and Exceed guest satisfaction at the resort by providing guests transportation to, Lionshead, and West Vail areas. Must be friendly and engaging with guests and owners. Provide a safe shuttle experience for Eagle Point guests.

Essential Duties and

1.Start shuttle/van and clean off any frost or snow on the vehicle.


2.Shovel and salt entry ways to the shuttle and shuttle pick-up area.

3.Help Maintain Eagle Point parking lot and walk ways. Include and laying rock cinders.

4.Pick up shuttle schedule and grooming report form the Front Desk and place in the shuttle/van.

5.Assist guests with their skis by loading them on and off the ski rack.

6.Provide guests with any information that may be helpful- weather, restaurants, and ski shops.

7.Maintain Eagle Point shuttle schedule with precision. On-time for all departures from Eagle Point and pick-ups from Lionshead, and Grocery Stores. Driver will be notified of schedule times or changes by supervisor.)

8.The shuttle schedule will consist of departures in the morning and midday and pick-ups in the afternoon, with grocery runs during the week and weekend.

Other Duties and Responsibilities

1.Flexible hours and days of work. Working a split shift during scheduled days of work. Consult supervisor for exact employee schedule.

2.Working knowledge of the Vail area (Information, Restaurants, Shops, etc).

3.Other duties as assigned.

Job Specifications/ Qualifications:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.


and Experience

Education and/or Experience

CDL driver's license, with clean driving record.

Language Skills

Fluent in English.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Equipment Utilized

Vehicle usage- Shuttle,

Snow Blower, Shovel

Computer Operations


Mathematical and Reasoning Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Certificates, Licenses, Registrations

Valid CDL driver's license, with clean driving record.

Scope of Authority


Financial Authority





Physical Demands, Working Conditions/ Environment

See Attached Physical Requirements form

  • Other Climbing X_ ______ ______
  • Walking on rough

ground ______ X_ ______

  • Exposure to temp.

changes ______ ______ X_

  • Exposure to dust,

fumes, or gases ______ X_ ______

  • Near operating

machinery ______ ______ X_

  • Working from heights X_ ______ ______
  • Cleaning/ scrubbing ______ X_ ______
  • This job requires lifting:

Never Occasionally Frequently

  • Up to 10 lbs. ______ ______ X_
  • 11-24 lbs. ______ ______ X_
  • 25-34 lbs. ______ ______ X_
  • 35-50 lbs. ______ ______ X_
  • 51-74 lbs. ______ ______ X_
  • 75-100 lbs. X_ ______ ______
  • Above 100 lbs. X_ ______ ______
  • This job requires carrying:

Never Occasionally Frequently

  • Up to 10 lbs. ______ ______ X_
  • 11-24 lbs. ______ ______ X_
  • 25-34 lbs. ______ ______ X_
  • 35-50 lbs. ______ ______ X_
  • 51-74 lbs. ______ ______ X_
  • 75-100 lbs. X_ ______ ______
  • Above 100 lbs. X_ ______ ______
  • This job requires pushing:

Never Occasionally Frequently

  • Up to 10 lbs. ______ ______ X_
  • 11-24 lbs. ______ ______ X_
  • 25-34 lbs. ______ ______ X_
  • 35-50 lbs. ______ ______ X_
  • 51-74 lbs. ______ ______ X_
  • 75-100 lbs. ______ ______ X_
  • Above 100 lbs. X_ ______ ______
  • This job requires pulling:

Never Occasionally Frequently

  • Up to 10 lbs. ______ ______ X_
  • 11-24 lbs. ______ ______ X_
  • 25-34 lbs. ______ ______ X_
  • 35-50 lbs. ______ ______ X_
  • 51-74 lbs. ______ X _____
  • 75-100 lbs. ______ X _____
  • Above 100 lbs. X_ ______ ______
  • This job requires the following manual/ finger dexterity:

Never Occasionally Frequently

  • Dialing ______ X_ ______

  • Collating X_ ______ ______

  • Filing ______ X_ ______

  • Opening/ Closing ______ X_ ______

  • Sorting ______ X_ ______

  • Stamping X_ ______ ______

  • Folding/ Unfolding ______ X_ ______

  • Stapling ______ X_ ______

  • Inserting/ Removing ______ X_ ______

  • List primary tools/ equipment/ machinery used in this job and approximate weight:

  • Vision:

Never Occasionally Frequently

  • Near ______ ______ X_
  • Far ______ ______ X_
  • Hearing:

Never Occasionally Frequently

______ ______ X_

  • Environmental Exposures

Never Occasionally Frequently

  • Wet/ damp surfaces ______ ______ X_
  • Extremes: heat/cold ______ ______ X_
  • Noise ______ ______ X_
  • Chemicals, caustics ______ X_ ______
  • Confined spaces X___ ______ ______
  • Heights X___ ______ ______
  • Allergenic Materials X___ ______ ______
  • Blood/ bodily fluids X___ ______ ______
  • Airborne pathogens X___ ______ ______

Risk of electrical shock X___ ______ ______

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.


Employee must fulfill the performance standards of this position and comply with policies, rules and procedures, including those set out in the Employee Handbook or otherwise communicated (verbal or written) to employees.

This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Company officials.

This job description does not constitute an employment contract between Welk Resorts and any employee. This job description will be used for evaluation purposes.

The job responsibilities of this person may include cross training in other functions or positions to ensure satisfactory operation of the department or work area.

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Shuttle-Trolley Driver-Guest Services-Eagle Point

Welk Resort Group