Essential Job Functions:
Drives bus to and from individual residence or central loading area.
Assists passengers into and out of the bus.
Operates radio or similar device to communicate with the Casino and/or other vehicles to report disruption of service or other problems.
Works with other Casino departments in order to communicate arrival and departure times of vehicles during special events.
Conducts daily tallies of passengers and monitors the number of passengers at each location; maintains trip records and documents passenger incidents.
Inspects the bus before travel, maintains the bus with gas and oil; cleans and services the bus as required.
Spirit Mountain Standards:
Delivers Spirit Mountain's Branded Customer Service (BCS) by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision.
Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Regulation 31 requirements.
Follows all Corporate and departmental safety policies and procedures.
Required Knowledge of:
Safe driving policies, practices, and procedures.
Basic operation of vehicles.
Required Skill in:
Driving a variety of major vehicles including both automatic and manual transmissions.
Providing customer service to diverse populations of guests.
Communicating both orally and in writing.
Establishing and maintaining effective working relationships with others.
Education, Experience, Licenses, Registrations, and Certifications:
High School Diploma or equivalent, and three (3) months driving and customer service work experience, or equivalent combination of education, training, and experience.
Low security gaming license issued by the Grand Ronde Gaming
Spirit Mountain Casino