Short Term Rental Manager

The City of Virginia Beach is recruiting for a Short Term Rental Manager as part of the Zoning Administration division within the Planning & Community Development department.

Duties of this position include, but are not limited to:

• Coordinate and supervise zoning inspectors and other staff involved in the full range of inspections of Short Term Rentals, determine the validity and scope of zoning violations, coordinate compliance efforts, and manage the enforcement process.

• Delegate appropriate work to staff and oversee work to ensure it is completed thoroughly, correctly, and in a timely manner.

• Provide supervisory duties, including leave approval, performance management, disciplinary action, and accommodations.

• Serve as the staff lead on Short Term Rental related projects as required for program management, including but not limited to code amendments, research projects, and other directives from department and/or City management.

• Review, draft, and implement measures for the improvement of processes and policies.

• Respond to citizens or members of the community when complaints or concerns escalate above the seriousness or scope that can be handled by their staff.

Coordinate and conduct training for the zoning inspections and administrative staff on issuance of zoning permits and reviews of various Short Term Rental forms and reports.

• Review notices of violation, informational letters, or other items being sent to the public to ensure all legal language is included in a complete manner.

• Represent the Zoning Division as required to City Council appointed boards and commissions, citizen representative boards and committees, or other community organizations.

• Represent the Zoning division in court proceedings regarding zoning violations as necessary.

• Manage and maintain City issued equipment, including but not limited to fleet vehicles, computers, tablets, and cellular telephones.