Shop@Uw Customer Service Representative

University Of Wisconsin Madison Madison , WI 53706

Posted 5 months ago

Under the supervision of the Customer Service Supervisor, this position functions as a Materials Distribution Services/Surplus With A Purpose (MDS/SWAP) customer service representative with responsibility for providing MDS/SWAP customers with exceptional customer service.

Position Duties: List of Duties Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Requirements:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

Department(s):

A037700-BUSINESS SERVICES/MDS

Work Type:

Part-time:75%

Work Schedule:

This position will be part-time, at 30 hours/week.

Appointment Type, Duration:

Ongoing/Renewable

Hourly rate:

Minimum $16.00

Depending on Qualifications

Instructions to Applicants:

To begin the application process, click the Apply Now button.

You will be asked to provide a cover letter and resume addressing your qualifications as they relate to the duties and skills in this position description. Be sure to include your experience working with WordPress and Gravity Forms/Flow, Microsoft Office proficiency and computer skills, experience providing excellent customer service, experience working in an e-commmerce customer service setting, and experience developing training documents and providing technical guidance to customers and colleagues.


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Shop@Uw Customer Service Representative

University Of Wisconsin Madison