Shoprite - Front End Runner

Shoprite Markets Linden , NJ 07036

Posted 3 days ago

We are living our Purpose

  • To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities

  • Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.

Job Summary:

To deliver a great customer experience while being accurate, friendly and efficient; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary and to perform other tasks as required in an efficient and safe manner, within Company policy.

Minimum Required Qualifications:

The minimum required qualifications for this position include, but are not limited to, the following:

  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.

  • Ability to perform basic math.

  • Ability to stand/walk for the duration of a scheduled shift.

  • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.

  • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.

  • Ability to work in varying temperatures.

  • Ability to tolerate dust and cleaning agents during routine housekeeping duties.

  • Ability to interact with Customers in a friendly and helpful way.

  • Ability to work cooperatively with others.

  • Ability to work all assigned work schedules and comply with all time and attendance policies.

Essential Job Functions:

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

  • Maintain a clean, neat, organized and safe work environment.

  • Greet all Customers and provide them with prompt, courteous service and assistance.

  • Enter customer information into database for eligibility in Wakefern programs

  • Be knowledgeable in the various types of products carried in the store.

  • Sort and return "return to stock" items back to normal location with priority attention given to refrigerated and perishable items. Handle all damaged merchandise in accordance with Company procedures.

  • Perform price check functions, as needed.

  • Issue and keep information involving rain checks updated. Perform Scanrites according to Company procedures.

  • Answer phone promptly and in a professional manner and direct as Company policies dictate.

  • Issue refunds and Price Plus cards.

  • Understand operation of cash register and follow all cash handling procedures, if applicable.

  • Enforce all Company standards, policies and guidelines on checkout procedures, cash control, coupons, gift cards, scan rites, merchandise returns, rainchecks.

  • Check equipment daily for proper performance.

  • Process all forms of payments (i.e. cash, credit, checks, EBT, WIC, rainchecks, coupons, vouchers, gift cards, etc.).

  • Maintain cash integrity of store by correctly handling pickups, making change, overseeing podium security and safeguarding tills.

  • Maintain customer service levels by filling in staffing needs, opening registers as needed and calling for assistance from other departments.

  • Check prices and be knowledgeable about location of items in the store.

  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.

  • Understand and adhere to Company shrink guidelines as relates to Front-End Department operations.

  • Promote for sale any current charitable promotions to Customers.

  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.

  • Provide assistance in handling voids, overrides and Price Plus cards, enforce Front-End policies and procedures such as dress code, check cashing, coupon redemption, time and attendance, price plus.

  • Full knowledge of register operations; pro-active approach to running register when/if needed.

  • Monitor breaks to ensure breaks are not overstayed and that Associates punch correctly.

  • Ensure compliance with child labor laws for Associates under 18.

  • Utilize equipment as required by department.

  • Maintain Department sanitation and QA standards by cleaning and sanitizing all work surfaces, utensils and equipment. Keep floor clear of debris and spills.

  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.

  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.

  • Perform duties in accordance with in the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.

  • Dress and groom according to Company policy to include uniform, name badge, and hat or hair restraint requirements.

  • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.

  • Complete all applicable department training programs.

  • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).

  • Maintain punctual and regular attendance.

  • Work overtime as assigned.

  • Work cooperatively with others.

  • Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.

  • Perform other duties as assigned.

Important Disclaimer Notice:

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front End Specialist

A.C. Moor Arts

Posted 2 months ago

VIEW JOBS 2/9/2019 12:00:00 AM 2019-05-10T00:00 TITLE: Front End Specialist REPORTS TO: General Manager, Assistant General Manager, Operations Supervisor WORK SCHEDULE: Flexibility in scheduling; early mornings, evenings, weekends and holidays required. SUMMARY: This Team Member has to provide excellent customer service and an experience that exceeds customer expectations. The Front End Specialist impacts the company by satisfying our customers who shop at our stores, driving rewards sign ups of new members and ensures existing rewards members are asked for their loyalty cards during each transaction. The individual in this role trains Team Members to smile and say "Thank You" to each customer they service. The Front End Specialist acts as a backup for the Team Members and is responsible for all front end transactions. Specialists may work in multiple areas of the store during each shift, therefore flexibility is key. This Team Member must act with the A.C. Moore Values in mind: People, integrity, desire to be the best, passion, enthusiasm and new ideas. ESSENTIAL JOB FUNCTIONS: * Provide an excellent experience for all customers by providing and training for exceptional customer service. * Drive high checkout speed and accuracy by ensuring adequate cashiers are open and lines are being managed. * Perform advanced transactions such as price adjustments, refunds and exchanges. * Ensure product placement and displays reflect planner direction and front end planogram integrity. * Supervise, oversee, and assist Team Members with front end functions; will ring registers, as needed. * Ensure customer issues are brought to the attention of the MOD. * Replenish merchandise on shelves and displays in the front end area. * Trains and coaches all Team Members to drive reward card signups in order to meet company expectations. * Drive Gift Card sales to meet company expectations. * Answer telephones with standard A.C. Moore greeting. * Perform timely cash reconciliation prior to store opening, counting cash register drawers and prepare tills to go into register. * Follow all maintenance and recovery standards per Standard Operating Procedure (SOP) at the front end area. * Organize returns at the front end according to department. * Assign registers to Team Members based on store schedule. * Schedule meals and breaks to ensure sufficient register coverage at all times. * Forward Team Member call outs to the Manager on Duty and complete daily call out log. * Assist with cash register certification training for new hires and recertification for all Team Members as required. * Communicate front end supply needs to the Operations Supervisor. * Handle light janitorial duties such as sweeping, cleaning the restroom and breakroom and taking the garbage to the dumpster. * Comply with all A.C. Moore policies outlined in the Team Member Handbook, including dress code and attendance, and company's Standard Operating Procedures. * Perform other duties as requested. EXPERIENCE & EDUCATIONAL REQUIREMENTS: * Previous customer service experience required. * Demonstrate ability to multitask in a fast-paced environment. * High energy level and positive outlook. * Strong communication skills. * Strong problem solving skills. * Sound critical thinking and decision-making skills. * High degree of integrity. * Computer skills required. * Experience with arts and crafts preferred. PHYSICAL REQUIREMENTS: * Frequently lifts, carries or otherwise moves and positions objects weighting up to 50lbs. * Ability to bend, turn, twist, kneel and/or squat up to 75% a day. * Must be able to move about the store and/or remain stationary, up to 8 hours per day. * Repetitive movement of hands and arms. * Ability to ascend and descend a ladder safely, preferred. * Frequently communicates with customers and/or others. FLSA STATUS: * Non-exempt Team Members must be able to successfully perform the essential functions of this job, with or without a reasonable accommodation. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their Manager. Apply Now State / ProvinceAlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingPuerto RicoAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundlandNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Territory Are you 18 years of age or older?YesNo Shift Availability Monday: AM PM All Day Not Available Tuesday: AM PM All Day Not Available Wednesday: AM PM All Day Not Available Thursday: AM PM All Day Not Available Friday: AM PM All Day Not Available Saturday: AM PM All Day Not Available Sunday: AM PM All Day Not Available Are you currently employed by AC Moore?YesNo Current Career LevelStudent (High School)StudentEntry LevelExperienced (Non-Manager)Manager (Manager/Supervisor of Staff)Executive (SVP, VP, Department Head, etc.)Senior Executive (President, CFO) Work ExperienceLess than 1 Year1+ to 2 Years2+ to 5 Years5+ to 7 Years7+ to 10 Years10+ to 15 YearsMore than 15 Years Education LevelHigh School or equivalentCertificationVocationalCollege DiplomaBachelor's DegreeMaster's DegreeDoctorateProfessionalSome College Coursework CompletedVocational - HS DiplomaVocational - DegreeSome High School Coursework Experience: Education: Attach Resume: A.C. Moor Arts Linden NJ

Shoprite - Front End Runner

Shoprite Markets