Shop Supervisor Trainee

Rooms To Go Dunn , NC 28334

Posted 3 months ago

Job Description

Rooms To Go in Dunn, NC is hiring! If you have the required experience for this position, and the desire to grow with a great company, then come join us!

What Will You Do:

In this role, you will responsible for leading our Shop team on 1st Shift, Monday-Friday. You will supervise the daily activities of all shop personnel including: prioritizing and assigning tasks, ensuring timely completion, setting work hours, and monitoring performance. In the Supervisor role, you will also be rolling up your sleeves and helping with any shop tasks that need to be accomplished. We are looking for someone with the ability to provide strong leadership and guidance, be innovative, a problem solver, as well as strong interpersonal and communication skills.

Additionally, in order to be successful, you must demonstrate the ability to organize and prioritize multiple tasks to integrate changing processes and procedures, to work effectively within a large organization, and to manage time and resources effectively in a fast paced environment.

This is a great chance to get your foot in the door, have opportunity for growth, benefits for you and your family, and work for America's fastest growing and largest independent retail furniture company.

As a Shop Supervisor for Rooms To Go, you will help our sales team to ensure great customer service, and our customers to be able to make their house in to their dream home! If our stores are the heart of our company, our distribution centers are the backbone! So come be part of something great!

What
We're Looking For:

  • High School Diploma or equivalent
  • Ability to differentiate color
  • Three (3) years of warehouse experience of which one (1) year involves supervision or of which at least one (1) year involves furniture repair and restoration with case goods, fabric upholstery and/or leather upholstery.

Company Description

Rooms To go opened its first store in 1991 in Orlando, Florida. We introduced an innovative new way to shop for furniture by featuring designer coordinated rooms, packaged to maximize savings for our customers.
Today, we are over 7,000 employees strong, operating more than 200 stores and 7 state-of-the-art distribution centers. We are the largest independent retail furniture company in America. As an industry leader in fast delivery, financing, product availability and the latest home fashions and designs, we sell quality merchandise at great prices.
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Trainee 4...

Speedway

Posted 3 days ago

VIEW JOBS 7/20/2018 12:00:00 AM 2018-10-18T00:00 Position Summary: Serves as a trainee for a specific duration with the intention to prepare for service as an Assistant Manager; learns essential aspects of the Assistant Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store, in conjunction with the General Manager; and learns how to help ensure that the store operates efficiently and in compliance with applicable Federal, State and local laws and Company policies Position Responsibilities (the following are to be learned and practiced during the training period).: * Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location * Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service * Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction * Trains, schedules and coaches all new and current store associates to ensure store positions are staffed to appropriately handle Customer Service needs * Ensures customer service is a priority by scheduling staff consistent with customer activity * Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement * Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards * Works in tandem with the General Manager to ensure Management/leadership is available to customers and employees at all times * Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up has been provided * Assists in identifying qualified applicants, performing interviews as needed, and making employment decisions including but not limited to hiring, evaluating, scheduling, training and disciplining as needed * Ensures applications and staffing forecasts are forwarded to recruiting centers when applicable * Promotes an environment focused on customer service, satisfaction and store cleanliness * Maintains high staff retention by helping to develop leaders, empower employees and encourage increased employee productivity * Helps perform and supervise all minor maintenance tasks in order to eliminate inconvenience to the customer; supports procedures for additional repairs and maintains work orders * Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals * Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement * Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products * Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs * Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions * Ensures promotional signage and displays are properly updated per guidelines * Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels * Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed * Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities * Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees * Ensures that employees are properly trained to order merchandise and products * Conducts area pricing surveys, at the request of the General Manager, reports the results and adjusts sales prices as directed * Follows and complies with all health and sanitation procedures and adheres to safe work practices * Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion * Completes other duties as assigned by Management Requirements Education Requirements: * High School Diploma or GED Experience Requirements: * Previous supervisory experience preferred * Retail experience a plus * Completion of required training program Skill Requirements: * Basic Computer Skills * Good understanding of SAP functions and navigation * Excellent communication skills and the ability to research and resolve issues * Good understanding of intra-department functions, store operations and corporate business plans * Good understanding of profit and loss statements and financial overview of the store * Knowledge of retail business management practices * Knowledge of all types of store transactions and related programs * Knowledge of ways to handle customer and employee injuries, incidents and accidents * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 pounds Additional Requirements: * Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods * Must have a valid Driver's License from the state in which Manager resides * Must maintain automotive liability insurance during course of employment * Must use personal vehicle to conduct area pricing surveys Preferred Managerial Attributes: * Exhibits strong leadership qualities and a desire to succeed * Serves as coach to employees by modeling appropriate workplace behavior * Interacts positively with employees by seeking input and providing appropriate feedback * Seeks opportunities for employees to develop skills * Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce * Understands, actively demonstrates and promotes the principles of the customer service initiatives * Creates excitement around monthly selling promotions in order to drive sales goals * Empowers employees to make non-personnel related decisions in absence of immediate Manager * Fosters a work environment where good performance is recognized and rewarded * Demonstrates the required competencies needed to become a General Manager, and is willing and available to be promoted to any available location in the market area Speedway Dunn NC

Shop Supervisor Trainee

Rooms To Go