Shop Supervisor - Colton, CA

CR England, Inc. Colton , CA 92324

Posted 4 weeks ago


Company Overview

At C.R. England, our most valuable asset is our people. Whether on the road, in our shops, or in our offices, our people make C.R. England a transportation industry leader. The diversity of our professionals drives us forward. We strongly believe each individual should have the support and opportunities they need to build a solid career. We provide. We live by the entrepreneurial and family spirit on which C.R. England was founded. We have opportunities for people of all backgrounds.

Why join us:

Stability: The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 100+ year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our second century.

Employee Value: 2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S.

Benefits: World class compensation and benefits packages, continuous training and development, and a team-oriented culture

Work life balance: At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.


Job requirements may include, but not be limited to:

  • Oversee the daily repair and maintenance operation of tractor units at our Colton, CA maintenance facility.

  • Promote CR England's strong Safety Culture and ensure a safe work environment.

  • Ensure efficient and quality service.

  • Provide technical guidance as necessary during repairs.

  • Establish and maintain appropriate systems and metrics necessary for measuring all aspects of operational management and development.

  • Manage training and professional development of onsite personnel.

  • Develop and deliver individual performance reviews. Provide "Coaching for Performance" leadership to all employees.

  • Provide timely communication to employees through shop meetings and written formats.

  • Ensure a timely and accurate repair order and billing process is in place.

  • Be primary point of contact for driver resolution concerning repair issues.

  • Work independently and with little direction. Multi-task and manage multiple projects and initiatives.

  • Understand expense tracking, budgeting and basic accounting principles and using this understanding to drive efficient financial performance.

  • Manage projects from the task level up with the consistent goal of on-time and on-budget performance.

  • Gain clear understanding of the work needed and drive tasks to on-time completion.

  • Communication is essential in this position. The ideal candidate will keep all parties apprised of expected completion times & dates. Each person at CR England is a customer and must be treated as such. Follow-up is critical to keep internal and external customers informed and updated on maintenance status. Written communication is essential to the job and must be handled well. E-mail, memos, and letters should be professional and respectful at all times with a clear and concise message.

  • Cultivate and maintain excellent relationships with site and division managers. The successful candidate will embrace this culture and easily integrate into the flow.

  • Manage vendor issues and ensure that repairs are done on time and within cost constraints. Be comfortable providing direct, honest feedback that holds vendors accountable.

  • Ensure compliance with our Preventive Maintenance Inspection Program

  • Ensure DOT inspection compliance

  • Monitor vehicle service failure history, identify trends, and develop actions to prevent failures

  • Ensure compliance to applicable environmental regulations.

  • Other duties as assigned.


Job qualifications may include, but not be limited to:

  • 5+ years' experience with Heavy Duty Vehicle Maintenance

  • Proven Operations Management experience

  • Experienced in vendor relations

  • Experienced in multiple shift shop management

  • Experienced in financial controls and budgeting

  • Prior experience with billing oversight for primary customer and third party carriers is highly preferred

  • Computer experience required

  • Must be very detail oriented and organized with an ability to effectively multi-task

  • Excellent written and verbal communications skills

  • Demonstrate a strong sense of urgency and the required drive to see the entire Team succeed

  • This person must be comfortable working a majority of the time on site with our customer rather than in our primary shop location

  • Work schedule is: TBD

  • CB*

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Shop Supervisor - Colton, CA

CR England, Inc.