Shop Supervisor - Colton, CA

CR England, Inc. Colton , CA 92324

Posted 4 weeks ago

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Overview

Company Overview

At C.R. England, our most valuable asset is our people. Whether on the road, in our shops, or in our offices, our people make C.R. England a transportation industry leader. The diversity of our professionals drives us forward. We strongly believe each individual should have the support and opportunities they need to build a solid career. We provide. We live by the entrepreneurial and family spirit on which C.R. England was founded. We have opportunities for people of all backgrounds.

Why join us:

Stability: The transportation industry is crucial to the U.S. economy, making C.R. England a stable career choice. As a 100+ year-old leader in the transportation industry, we have grown 100% in the last decade. We will continue growing as we approach our second century.

Employee Value: 2015 recipient of the Achievers Award for Most Engaged Workplaces in the U.S.

Benefits: World class compensation and benefits packages, continuous training and development, and a team-oriented culture

Work life balance: At C.R. England we value family both in our individual homes and our company family; our culture embraces this philosophy and fosters an environment to support both.

Responsibilities

Job requirements may include, but not be limited to:

Oversee the daily repair and maintenance operation of tractor units at our Colton, CA maintenance facility.
Promote CR England's strong Safety Culture and ensure a safe work environment.
Ensure efficient and quality service.
Provide technical guidance as necessary during repairs.
Establish and maintain appropriate systems and metrics necessary for measuring all aspects of operational management and development.
Manage training and professional development of onsite personnel.
Develop and deliver individual performance reviews. Provide "Coaching for Performance" leadership to all employees.
Provide timely communication to employees through shop meetings and written formats.
Ensure a timely and accurate repair order and billing process is in place.
Be primary point of contact for driver resolution concerning repair issues.
Work independently and with little direction. Multi-task and manage multiple projects and initiatives.
Understand expense tracking, budgeting and basic accounting principles and using this understanding to drive efficient financial performance.
Manage projects from the task level up with the consistent goal of on-time and on-budget performance.
Gain clear understanding of the work needed and drive tasks to on-time completion.
Communication is essential in this position. The ideal candidate will keep all parties apprised of expected completion times & dates. Each person at CR England is a customer and must be treated as such. Follow-up is critical to keep internal and external customers informed and updated on maintenance status. Written communication is essential to the job and must be handled well. E-mail, memos, and letters should be professional and respectful at all times with a clear and concise message.
Cultivate and maintain excellent relationships with site and division managers. The successful candidate will embrace this culture and easily integrate into the flow.
Manage vendor issues and ensure that repairs are done on time and within cost constraints. Be comfortable providing direct, honest feedback that holds vendors accountable.
Ensure compliance with our Preventive Maintenance Inspection Program
Ensure DOT inspection compliance
Monitor vehicle service failure history, identify trends, and develop actions to prevent failures
Ensure compliance to applicable environmental regulations.
Other duties as assigned.

Qualifications

Job qualifications may include, but not be limited to:

5+ years' experience with Heavy Duty Vehicle Maintenance
Proven Operations Management experience
Experienced in vendor relations
Experienced in multiple shift shop management
Experienced in financial controls and budgeting
Prior experience with billing oversight for primary customer and third party carriers is highly preferred
Computer experience required
Must be very detail oriented and organized with an ability to effectively multi-task
Excellent written and verbal communications skills
Demonstrate a strong sense of urgency and the required drive to see the entire Team succeed
This person must be comfortable working a majority of the time on site with our customer rather than in our primary shop location
Work schedule is: TBD
CB*

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