Shop Service Manager

HIRING SHOP SERVICE MANAGER $45,000 - $55,000 ANNUAL SALARY Driving excellence for 86 years and counting. POSITION DETAILS $45,000 - $55,000 Annual Salary 401(k) Health, Dental, Vision, & Life Insurance FSA Paid Vacation HIRING CRITERIA Technical knowledge in truck & trailer repairs Ability to communicate by phone/fax/email/verbal and written reports Basic computer knowledge Valid drivers license Ability to lift 50 lbs Organization, Dependability, Problem Solving, Detailed Oriented, highly motivated with ability to motivate and train others. DUTIES Answer phone Initiate / Schedule & follow up with all outside equipment repairs during the day and after hours as needed Keep log on all EFS payments and insure Parts is given copies Provide equipment PM's weekly, working closely with Outside Vendors, Shop Manager and Operations Provide weekly Outside Equipment Status Report to Maintenance & Driver Managers Pre-plan and schedule repairs, as well as assign jobs to technicians and custodial as needed Communicate information to Tire Mgr., Parts Dept., Service Mgr., Maintenance Director and Operations Dept. as needed Help monitor shop employee safety, and work performance Initiate wreckers to accidents/incidents and provide pictures as needed Stay abreast of new developments in equipment repairs, maintenance and equipment service intervals Assist technicians in troubleshooting, diagnosis, and repairs when needed Assist Shop Manager with employee interviews and safety meetings Help provide training from vendors for mechanics/technicians Provide repair estimates from vendors as needed to Maintenance Director Review all outside vendor repair invoices to ensure charges are correct and issue PO's Log road/service calls, truck change outs Review, and process RO's as needed Review RO's to ensure part and labor are correct before closing when needed Work closely with Service Manager to ensure good communication Monitor / Close DVIR's in Samsara weekly Enter incidents/accidents as reported and close when all cost are captured Work closely with parts dept. to ensure correct parts are being ordered and keep them notified of any part failures Monitor repair work performed by mechanics as needed Monitor equipment permits as needed and keep up to date