Shop Manager - Industrial Valve Repair

Novaspect Wausau , WI 54402

Posted 1 week ago

Midwest Valve Services, a Novaspect Inc. Company, is currently offering an opportunity for a Shop Manager to join our fast paced, customer oriented team in our Wausau, WI location. The successful candidate will exemplify and promote Novaspect Identify throughout the Wausau repair team while overseeing and managing a team of technicians performing valve repairs to a specified work schedule. The Shop Manager must ensure proper execution and adherence to all company repair procedures, safety policies and the Quality Assurance (QA) manual. Additionally, the Shop Manager role maintains high standards and productivity of all jobs while providing customer satisfaction and company profitability.

Essential Duties and Responsibilities:

  • Manage the performance and assist with the professional development of all Repair Technicians

  • Assign technicians meeting the technical skill requirements for completing shop/field repairs; review work scope requirements through Pre-Job Briefs.

  • Identify any special tools, outside services, additional labor requirements or special order parts required to complete the job within the specified timeframe and budget.

  • Review repair options and select the most appropriate method and tooling to complete assigned tasks.

  • Maintain the service calendar and provide up-to-date technician availability to both our customers and sales team including resources, equipment and vehicles.

  • Maintain daily communication with field technicians to have an understanding of work scope progress and help support any changes in the job scope or timetable.

  • Support the Repair Coordinator with the quoting process and communicate any out of scope or change order requirements during repairs.

  • Ensure that all repair documentation is complete and meets all customer and/or company requirements.

  • Ensure that all company business system tools are utilized and incorporated within daily work processes.

  • Identify opportunities to optimize shop workflow and technician productivity.

  • Provide internal company audits to evaluate productivity, safety, housekeeping and overall customer satisfaction.

  • Review all job performance satisfaction forms, evaluate results and provide recognition or improvements where appropriate.

  • Procure shop equipment and consumables as required.

  • Maintain a clean and organized shop, execute equipment preventative maintenance program through weekly building, vehicle, equipment and safety inspections.

  • Promote company core values and a culture of quality workmanship.

  • Work with the Corporate Safety Specialist to optimize safety both in the shop and field; perform weekly toolbox talks with the team.

  • Execute additional job duties as required.

Education and/or Experience:

  • A minimum of 5 years of valve repair or related experience preferred

  • A minimum of 2-3 years experience managing people preferred

  • Bachelor's or Associate's Degree preferred

Additional Requirements:

  • Components, operations, and characteristics of the various makes and models of gate, globe, check, relief valves and actuation.

  • Field and shop repair procedures and techniques utilized for gate, globe, check and relief valves.

  • Knowledge of machining and welding processes needed for valve repair.

  • Knowledge of proper safety procedures.

  • Increase leadership skills through school and training.

  • Ability to lead a team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Repair Tech

HOM Furniture Corporate Office

Posted 2 months ago

VIEW JOBS 3/1/2019 12:00:00 AM 2019-05-30T00:00 Summary Are you an experienced furniture repair technician? Do you have a passion for doing high-quality work and providing excellent customer service? HOM Furniture is seeking individuals who are able to work independently, multi-task, perform each essential duty satisfactorily, and provide top notch customer service. If you know what it means to provide outstanding customer service and have experience in furniture and repair, apply now to become a HOM Furniture Repair Tech! Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Essential duties and responsibilities include the following. Other duties may be assigned. DRESS CODE & DOT * Must have a valid driver's license and a clean driving record * Must be able to pass a DOT physical exam and drug screen * Must maintain a well-groomed personal appearance, including no visible tattoos, no more than one stud piercing per ear, and natural color hair PRIMARY DUTIES * Repair furniture and inventory in the warehouse and in customers' homes * Drive a company vehicle to customers homes * Ensure customer satisfaction by handling repairs in an efficient, professional, and courteous manner * Ensure supplies, parts, and required documentation is handled effectively * Provide detailed information, including digital pictures, serial numbers, and descriptions to the service department for parts ordering, vendor charge backs, reschedules, not at homes, and service times * Perform other duties as directed by the Operations or Showroom manager * Adheres to safe lifting techniques, follows proper training for learned job hazards and ergonomic risk factors * Participates in departmental stretching program * Overall maintains a safe working environment Education and/or Experience Must have a high school diploma or equivalent (GED), and one to two years related experience and/or training. A two year degree related to woodworking is preferred. Language Skills Fluent in the English language, in both verbal and written formats. This position requires skills to read and interpret documents such as instructions, correspondence, memos, safety rules, and procedure manuals. Candidates must have the ability to write routine reports and correspondence and possess the skills to speak effectively before groups of customers or employees of our organization. Mathematical Skills Mathematical aptitude to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply basic concepts of algebra and geometry. Miscellaneous Stock picker, tugger, & sit-down forklift certifications (training provided). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for sustained periods of time, move about on foot to accomplish tasks, use spoken word to communicate, and perceive the nature of sounds at normal speaking levels with or without correction. The employee is occasionally required to sit or remain in a stationary position for extended periods of time; use hands to handle or feel objects with either the entire hand or fingers, including typing. Reach with hands and arms in any direction, ascend and descend ladders and stairs using feet and legs and/or hands and arms. Stooping by bending downward and forward by bending at the waist, kneeling or bending at the knees to come to a rest on knee or knees, crouching by bending the body downward and forward, or crawling by moving about on hands or hands and feet. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close visual acuity to perform activities such as: preparing and analyzing data or figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, and using measurement devices. Reasoning Ability Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts, is occasionally exposed to fumes or airborne particles, or toxic or caustic chemicals. The noise level in the work environment is usually loud. HOM Furniture Corporate Office Wausau WI

Shop Manager - Industrial Valve Repair