Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Shop And Service Manager

Expired Job

Carrier One Inc Alsip , IL 60803

Posted Yesterday

We have been retained to hire a Shop and Service Manager. This position will be placed with an aggressively growing commercial tractor/trailer maintenance facility.

Essential Duties and Responsibilities

  • Maintain the profitability of the service shop, control expenses, and maintain customer satisfaction
  • Manage the day to day transactions, staffing, and tooling to promote maximum asset utilization by scheduling and dispatching technicians to ensure smooth and timely repair progression
  • Ensure timely and accurate invoice processing, parts orders, quotes, and customer follow-up
  • Invoice all completed services and sales the day the work is completed
  • Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads while limiting overtime
  • Lead & manage a team of X direct reports and X indirect reports in accordance with company policy and procedure
  • Hire and retain diesel technicians and shop personnel to keep shop and operations at capacity
  • Provide training on administrative policies and procedures for all shop personnel
  • Communicate with employees and management on a regular basis to insure Company and industry acceptable process and procedures are followed, new procedures and processes are considered, and new approved processes and procedures are implemented effectively
  • Forecast goals and objectives for the department and ensure they are met
  • Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc
  • Create and implement process improvements to maximize efficiency and profitability
  • Encourage technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by manufacturers.
  • Keep up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives
  • Obtain and maintain shop equipment for proper servicing of class 8 trucks
  • Report and document any work-related injuries to management and HR
  • All other duties as assigned


  • Able to prioritize and stay organized in a fast-paced environment
  • A safety-first mindset
  • Able to communicate effectively
  • Able to analyze and improve service operations
  • Able to positively motivate, manage, and develop employees
  • Experience with budget management
  • Strong computer skills
  • Able to efficiently use Microsoft Office Suite and Company software - with training
  • Able to stand, walk, bend, kneel, and otherwise get around indoor, outdoor, and other general work areas and equipment
  • Willing and able to work in outdoor type conditions, including inclement weather
  • Minimum of high school degree, prefer Associates or Bachelors
  • 5 years management experience in a service shop environment
  • 7 years of Class 8 truck experience


  • An industry leading salary
  • Strong work/life balance that includes paid holidays and generous personal time off
  • Medical, dental and vision insurance
  • IRA savings plan with company match
  • Opportunity to advance with an aggressively growing company
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shop Technician

Reliable Fire &Amp; Security

Posted 1 week ago

VIEW JOBS 11/1/2018 4:44:51 PM 2019-01-30T16:44 <p>Reliable Fire and Security is looking to add to their Shop Team! We are hiring a <strong>Shop Technician</strong> to help recharge, test, and inspect our fire extinguisher that need to go back out to our customers.</p> <p> </p> <p>Shop Technician Duties:</p> <ul> <li>Ensure shop efficiencies by recharging, testing, and inspecting our fire extinguishers in production style process.</li> <li>Coordinate shop (fire extinguishers) returns with the Standard Products scheduling department.</li> <li>Maintain a 2-day turnaround with fire extinguishers dropped off at “Will Call” door.</li> <li>Track the returns on report developed by management.</li> <li>Provide assistance to shop team assisting in other areas (deliveries, pickups, fire training, simulator set up and drop off, etc) in order to maintain customer satisfaction.</li> <li>Maintain parts inventory.</li> <li>Participate in meetings with service technicians and Standard Products sales personnel.</li> </ul> <p>Shop Technician Requirements:</p> <ul> <li>Valid Drivers License *CDL a plus!</li> <li>Some mechanical/production style experience needed</li> <li>High School Education or GED</li> </ul> Reliable Fire &Amp; Security Alsip IL

Shop And Service Manager

Expired Job

Carrier One Inc