SHM Maintenance Technician

Salary: The range for this position $28.85- $33.75 per hour, non exempt.

Organizational Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes, and implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work. We have offices in San Francisco, Los Angeles, the Inland Empire, and San Diego and are growing daily. We are looking for YOU! ---inspired, talented people who want to be part of a team that’s affecting profound change and is having fun doing it.

Position Summary

The Maintenance Technician works directly with our Property Management Team, residents, Property Related Tenant Services team, partners and vendors to ensure each property is maintained according to Brilliant Corners’ and funders’ standards. Must have a flexible approach to carrying out job responsibilities, be a good problem solver, and enjoy providing great customer service that benefits a diverse population of people needing special housing supports. This position requires occasional response to afterhours emergencies. This position covers the LA County region.

Responsibilities

• Perform skilled and semi-skilled carpentry and maintenance activities depending upon area of assignment, including performing trade activities such as HVAC, plumbing, appliance repair, electrical, painting, framing, and preventative maintenance tasks.
• Respond to work order requests promptly and professionally. Diagnose problems and determine the most cost-effective method of repairing items generated through work orders.
• Respond to emergency repair work providing either temporary or long-term repairs as the situation dictates. Complete preventative maintenance assignments and unscheduled maintenance repairs as needed. Completing prevenative maintenance task will be required for each property on a monthly basis.
• Monitor and report on potential life-safety hazards or concerns. Monitor the overall condition of the homes and landscaping and make recommendations for repair projects intended to enhance the property or to prolong the useful life of building systems, appliances, finish materials, etc.
• Take appropriate safety precautions in the performance of all maintenance projects. Inspect reported malfunctions, make repairs, and escalate more complex repairs to the Property Manager or designated vendor. Submit completed work orders, reports (such as expenses) and timesheets timely.
• Daily calendar updates are required to show day to day activities throughout scheduled shift hours.
• Conduct inspections annual inspections.
• Miscellaneous duties as assigned.

Requirements

Professional Experience

• Certificate in HVAC highly desirable

Knowledge, Skills and Ability

• Knowledge of general maintenance systems, processes and methods
• Working knowledge of tools, appliances and devices
• Manual dexterity and problem-solving skills
• Basic carpentry, dry wall repair and plumbing skills required
• Adequate English language skills to troubleshoot problems by phone, to read product instructions and safety precautions, and to verbally explain how something works to tenants
• Careful attention to detail to avoid re-work
• Strong time-management skills for efficient scheduling and optimum productivity
• Ability to prioritize critical work related to the health and safety of our residents
• Ability to work independently and as a member of project teams
• Proficiency in using a cell phone to receive email, texts, and calls. Proficiency in using basic software to complete reports
• Valid California Driver’s License, and good driving record

Success in this role will be demonstrated by the following three core competencies:

Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answer.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Brilliant Corners is committed to fair hiring practices and does not ask applicants to disclose conviction history before extending a conditional job offer.

Benefits

Why work for Brilliant Corners?

Financial & Retirement

• Competitive Salary
• Retirement Plan with 5% match
• Employee Referral Bonus

Vacation & Time Off

• Generous Vacation Policy
• Long List of Paid Holidays
• Paid Sick Time

Health Insurance

• Medical Insurance – 100% Covered
• Dental/Vision/Disability Insurance
• Flexible Spending Account

Professional Support

• Job Training
• Professional Development
• Employee Assistance Program

Family & Parenting

• Maternity & Paternity Leave
• Military Leave
• Family Medical Leave

Other Perks + Discounts

• Company Social Events
• Wellness Initiatives
• Gym Membership Discount

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.