Shipping Manager - Minister Of Fulfillment

The Republic Of Tea Nashville , IL 62263

Posted 11 months ago

Reports to: Director of Operations

Supervises: Shipping Supervisor(s), Logistics clerk(s), Forklift Operator(s) and 18-40 hourly employees

Job Summary/Purpose:

  • Responsible for the management of all shipping department activities including, but not limited to, the productivity and development of all employees engaged in the picking, packing, and shipping/logistics process.

  • Major Responsibilities/Activities

  • Process and ship orders to meet internal timeliness metrics while limiting or eliminating labor waste.

  • Determine work procedures, prepare work schedules, and expedite workflow to obtain maximum staff effectiveness and efficiency.

  • Maintain a flexible work force for the variation in daily orders and scheduling.

  • Prepare and ship pallet orders for key customers in compliance to all vendor specifications.

  • Become a SME in regards to all vendor compliance manuals, as they apply to freight.

  • Oversee work for quality, accuracy, neatness, and conformance to policies and procedures.

  • Be a cross-functional leader, collaborating with other departments such as production, maintenance, inventory management and quality assurance.

  • Work seamlessly with and in support of the Citizens Service Department to foster best in class customer service.

  • Analyze and standardize procedures to improve efficiency of the department.

  • Coordinate with shipping carriers to arrange the pickup of orders as needed.

  • Manage third party warehouses and distribution of inventory to maintain optimum code rotation on products.

  • Prepare employee efficiency reports.

  • Participate in the hiring and training of new employees.

  • Conduct annual performance reviews and provide continual feedback on both positive and negative performance.

  • Maintain a clean and safe shipping area at all times, focusing on food and employee safety.

  • Ensure proper rotation and control of all finished goods inventories.

  • Maintain an injury free workplace and be an active participant in the plant safety committee.

  • Manage international freight to international customers.


  • Bachelor degree preferred

  • 10+ years operational leadership experience

  • Forklift certified trainer


  • Critical thinking and analytical/problem solving

  • Superior communication and planning

  • High sense of urgency

  • Thorough with good attention to detail

  • Leadership and coaching strength

  • Collaborative

  • "Can do" attitude


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Shipping Manager - Minister Of Fulfillment

The Republic Of Tea