Shipping Manager

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

The Shipping Manager is responsible for all outbound shipments in the warehouse, Location Maintenance and Kitting Teams. The Shipping Manager leads and directs the picking and packing team, as well as the LTL and export shipping functions. The Shipping Manager is responsible to create and improve processes and ensure top performance from all areas. This role will understand each process, and drive improvement by the use of metrics and data, as well as be a Subject Matter Expert (SME) in our ERP system to ensure that all transactions are performed in an accurate and timely manner. Overall, this position ensures that as parts come in, they are processed, transacted and available for shipping in the most efficient and accurate manner possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise and assists in daily shipping activities: responsible for all dock functions, shipping and processing of parts, LTL and export shipments. Also, responsible for department 5S and all other task related to the shipping process.

• Measuring and reporting the effectiveness of the department activities.

• Developing and maintaining departmental work instructions for all tasks.

• Establishing or adjusting work procedures to meet warehouse demands as dictated by work flow.

• Interpreting company policies to workers and enforcing safety regulations.

• Recommending and implementing measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.

• Continuously improve shipping operations through the use of lean enterprise practices.

• Conferring with other supervisors to coordinate activities of individual departments and serving internal customers.

• Manage the Shipping, Location Maintenance and Kitting Team

Supervisory Responsibilities

• This position has supervisory responsibilities and carries out these responsibilities in accordance with the ITW's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, addressing complaints, coaching/mentoring for performance and resolving problems.

• These supervisory responsibilities for the warehouse must be in line with the goals and objectives set forth by the Senior Warehouse Manager.