Shift Supervisor

Starbucks Covington , LA 70433

Posted 4 weeks ago

Are you ready to...
  • Be part of something bigger?
  • Deliver legendary customer service?
  • Start your career in retail?This job is for YOU, if you have:
    • Ability to create a genuine moment of connection with our customers - making a difference in their day by discovering and responding to customer needs through clear and pleasant communication
    • Ability to move with urgency- This is a fun, fast-paced environment!
    • Willingness to learn - using a mix of online learning, classroom training and hands on mentorship you’ll learn how to prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
    • Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Openness to getting the job done and helping your team in a dynamic retail environment.

    Some of the Perks from working at Starbucks

    • Comprehensive training (including coffee knowledge!)
    • Coffee
    • “Markout” is a pound of coffee FREE each week
  • Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.)
  • Flexible work schedules (Can flex with school schedules)
  • Tuition reimbursement (Free College!)
  • Medical, Dental, and Vision for full-time and part-time employees
  • RRSP Matching and Stock options for all Partners
  • Employee discounts on food, beverages, and merchandise
  • Great long term career opportunities in management
  • Job Summary and Mission

    This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

    Summary of Key Responsibilities

    Responsibilities and essential job functions include but are not limited to the following:

    • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
    • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
    • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
    • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
    • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
    • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
    • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
    • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
    • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
    • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
    • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
    • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
    • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
    • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
    • Utilizes operational tools to achieve operational excellence during the shift.
    • Maintains regular and punctual attendance

    Summary of Experience

    Customer service experience in a retail or restaurant environment - 1 year

    Basic Qualifications

    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
    • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

    Required Knowledge, Skills and Abilities

    • Ability to direct the work of others
    • Ability to learn quickly
    • Effective oral communication skills
    • Knowledge of the retail environment
    • Strong interpersonal skills
    • Ability to work as part of a team
    • Ability to build relationships
    icon no score

    See how you match
    to the job

    Find your dream job anywhere
    with the LiveCareer app.
    Mobile App Icon
    Download the
    LiveCareer app and find
    your dream job anywhere
    App Store Icon Google Play Icon
    lc_ad

    Boost your job search productivity with our
    free Chrome Extension!

    lc_apply_tool GET EXTENSION

    Similar Jobs

    Want to see jobs matched to your resume? Upload One Now! Remove
    Behavioral Health Supervisor (Lcsw)

    HCA

    Posted 3 weeks ago

    VIEW JOBS 11/7/2020 12:00:00 AM 2021-02-05T00:00 SHIFT: Days (rotating weekends) SCHEDULE: Full-time Do you have the career opportunities as a Behavioral Health Supervisor (LCSW) you want in your current role? We have an exciting opportunity for you to join Lakeview Regional Medical Center, a facility that is part of the nation's leading provider of healthcare services, HCA Healthcare. We are committed to providing our employees with the support they need. At Lakeview Regional we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family's needs. Some of our unique benefits we offer include: * Tuition Reimbursement/Assistance Programs * Paid Personal Leave * 401k (100% annual match - 3%-9% of pay based on years of service) * Identity Theft Protection discounts * Auto, Home, and Life Insurance options * Adoption Assistance * Employee Stock Purchase Program (ESPP) Great healthcare starts with compassion. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Lakeview Regional family! We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Behavioral Health Supervisor to help us reach our goals. Unlock your potential here! About this unit: * 24-bed geriatric psych unit * Great team with the opportunity to serve a diverse population with a diverse set of needs. * You will be able to provide emotional support to our patients during their time of crisis. * Collaborative Team environment with close connections to community. Responsibilities: * The Behavioral Health Clinical Supervisor manages the daily unit activities and human resources. * Responsible for assisting managers in implementing hospital/departmental and/or service line goals within nursing unit. * Accountable for the service quality within the overall guidelines set by the Department Director. * Assesses, plans, evaluate, and documents the clinical care process of assigned care unit/as needed. * Assigns duties to professional and ancillary personnel based on patients' needs, available staff, and unit needs. * Supervises, coaches and evaluates work performance in terms of patient care delivery, patient outcomes, customer relations and efficiency/effectiveness of services rendered. * Responsible for maintaining established inventory standards for medicines, solutions, supplies, equipment and correct use of narcotics. * Responsible for maintaining educational and competency issues of staff. * Responsible for direct patient care as needed. Qualifications * Current licensure in the state of Louisiana (LCSW) * Current Basic Life Support certification. * Minimum of 2 years clinical experience in the area of expertise with demonstrated unit leadership ability. * Must be able to successfully complete established competencies for the position within designated probationary period. * Effective communication skills, both orally and written. Computer skills required. * Ability to manage a team and work with others to ensure quality patient care. * Strong problem solving skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral and diagram or schedule form. * Ability to perform as effective change agent. Lakeview Regional Medical Center is a full service, acute care hospital providing inpatient and outpatient healthcare services to St. Tammany Parish residents since 1977. Our 167 bed, state-of-the-art facility provides the most advanced, medical and surgical technologies available, along with personalized patient and family-based care in a safe, suburban community. We believe these well-defined values are the keys to nurturing staff and patient satisfaction. By joining our team you contribute to the positive culture of the hospital, which directly impacts the well-being of your patients, their families, your colleagues, and your own personal job satisfaction. We invite you to learn firsthand what our unwavering commitment to patient satisfaction, service excellence and professional expertise can do for your career. HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Behavioral Health Supervisor like you to be a part of our team. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Notice Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here. For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1. Apply Now Register Now HCA Covington LA

    Shift Supervisor

    Starbucks