Shift Supervisor

Papa Murphy's Holdings, Inc. Jacksonville , FL 32277

Posted 3 weeks ago

Our Story: Papa Murphy's is different on purpose. Not only because we make our pizzas completely from scratch with fresh ingredients at over 1,300 locations nationwide, but because we do it with swagger. We know our product is better than our competitors. The fact that our pizza is take 'n' bake adds to the quality of our pies and to the convenience for our guests. At Papa Murphy's, we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Shift Supervisor role has many other rewarding benefits as well.

Position Overview:In this lively leadership role, the Shift Supervisor champions Papa Murphy's commitment to quality, service, integrity, and teamwork by:

  • Conquer all aspects of the Crew Member position.

  • Oversee and encourage all team members to be their best on shift.

  • Accomplish or assist with all necessary tasks to ensure all aspects of the store are prepared for the projected business needs.

  • Energize team members so the store operates to or above the standard guest service, product quality, food handling, sanitation, safety, and security guidelines.

  • Hold yourself and other team members accountable for all cash handling, schedules, breaks, opening and or closing duties, and accurate shift paperwork using the POS.

  • Address emergencies, guest complaints, equipment problems, product shortage, and team member problems, in a calm and friendly manner.

  • Train and develop team members for successful growth and development.

  • Operate the store independently if needed, in the absence of the manager.

What we bring to the table:

  • Work within your local community

  • No late hours, ovens, grease traps, or public restrooms

  • Opportunity to work with an amazing team

  • Earn more dough with tips!

  • PIZZA!

What you bring to the table:

(Position-specific knowledge, skills, abilities, and more)

  • Ability to communicate, read, and apply fundamental math skills effectively.

  • Outstanding customer services skills.

  • Capacity to manage various difficult or emotional guest and crew situations.

  • Novice computer skills, including MS Word, Excel, Outlook, and POS.

  • Basic knowledge of store financials, P&Ls, break-even, food cost, labor cost, and other economic information relative to store operations.

Foundations of your career:

  • Desire to be a team player and lead with a great attitude!

  • Just to help you know the business, at lease six months experience in QSR (or previous crew) involvement.

  • Ability to build positive relationships with supervisors, co-workers, and guests!

  • We'd like you to be knowledgeable in food safety. So, a food handlers' card and/or ServeSafe certified is preferred, but not required.

Other requirements:

  • Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.

  • Occasionally required to bend and stoop, kneel or crouch.

  • Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.

  • Must be able to lift and/or move up to 30 pounds.

  • Maintain punctual and regular attendance at work.

Please Note:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Papa Murphy's International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Supervisor

Krispy Kreme

Posted 3 weeks ago

VIEW JOBS 9/27/2021 12:00:00 AM 2021-12-26T00:00 Overview Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop. If you are organized and enjoy all aspects of making and selling doughnuts (both in shops and through our doughnut delivery drivers), this job is for you! What will you do? You will get to oversee the proper operations of all shop activities that revolve around making our sweet treats and inspiring customer wonder. This includes training our Krispy Kremers to assist customers in a fun and joyful way. Running the shop also involves planning for the types of doughnuts we'll make and keeping things on track. We always want those doughnuts hot and ready! You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them. You'll make sure the uniforms are clean and tidy, and that the shop is always clean too. You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player. There might be times you have to handle customer complaints or other issues that may arise. Represent Krispy Kreme as a company to the best of your ability by making our guests feel welcomed and at home in our shops. Express why our sweet treats are so special! You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security. On the move Get ready to get moving! This isn't the role for someone who wants to sit all day. You'll be packing doughnuts (gently!), sweeping, mopping, engaging with our guests and fellow Krispy Kremers, and helping in all aspects of the shop. You might need to lift boxes of ingredients for our sweet treats- usually around 25 pounds but sometimes up to 75 pounds. You'll also help delivery trucks load or unload when needed. Keep in mind our shop is a dynamic environment, it might be warm and a bit noisy by our equipment or chilly on a loading dock. What you should have You are 18 years of age or older, you're flexible to work any day of the week, and you're reliable. You have great organizational skills, and enjoy communicating and leading others. You preferably have a high school diploma or GED. Krispy Kreme Jacksonville FL

Shift Supervisor

Papa Murphy's Holdings, Inc.