Shift Supervisor Management Trainee

CVS Health Massillon , OH 44646

Posted 7 days ago

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:
1.Management

  • Work effectively with store management and store crews

  • Supervise the store's crew through assigning, directing and following up of all activities

  • Effectively communicate information both to and from store management and crews
    2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture. (Greet, offer help, and thank)

  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

  • Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High school diploma or equivalent required

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT.

We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Operational Risk Management Administrative Assistant

The Kraft Heinz Company

Posted 2 days ago

VIEW JOBS 6/17/2019 12:00:00 AM 2019-09-15T00:00 The Kraft Heinz Company is revolutionizing the food industry – we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands and highest product quality in every category in which we compete. As a global powerhouse, Kraft Heinz represents over $26 billion in revenue and is the 5th largest food and beverage company in the world. At Kraft Heinz, to be the BEST food company, growing a BETTER world is more than a dream – it is our GLOBAL VISION. To be the best, we want the best – best brands, best practices and, most importantly, the best people. Job Description Works closely with Operational Risk Management Leader to update all safety policies, procedures and packets. Maintains and tracks all employee safety and training logs, calendars and all training documentation. Provides administrative/clerical support for Operational Risk Manager and Leader. Will be a backup to the Operational Risk Management Leader. Other duties will apply as needed. Ability to work independently. Ability to effectively prioritize responsibilities. Proficient administrative skills. Associates Degree in Environmental Health and Safety or related field or two to three years' experience or combination of both preferred, Certification in Standard First Aid preferred. Location(s)Massillon - HourlyEqual Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity The Kraft Heinz Company Massillon OH

Shift Supervisor Management Trainee

CVS Health