Shift Supervisor Management Trainee

CVS Health Putnam , CT 06260

Posted 2 months ago

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1.Management

  • Work effectively with store management and store crews

  • Supervise the store's crew through assigning, directing and following up of all activities

  • Effectively communicate information both to and from store management and crews

2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture. (Greet, offer help, and thank)

  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

  • Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High school diploma or equivalent required

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Manager

Wendy's

Posted 1 week ago

VIEW JOBS 8/6/2020 12:00:00 AM 2020-11-04T00:00 What you'll do Our Shift Managers provide daily leadership to ensure the restaurant meets operational goals and mentoring to team members to delight every customer. On our team, you'll be invested in as you develop your restaurant leadership skills. We have a Shift Manager development program designed to provide you with the training and experience you need to advance your career with Wendy's. What you can expect As a Shift Manager, you'll enjoy the following benefits: * Flexible scheduling * Fast access to wages via PayActiv * Opportunities for advancement * A fun work environment * Casual dress code (jeans and company provided t-shirt) * 401k with company match* * Medical and vision coverage* Meritage Hospitality Group is the second largest Wendy's franchisee in the US, with career growth opportunities in over 300 restaurants across 16 states and actively expanding. We value our people and provide uncommon hospitality to our guests and team members alike. * Available to employees who qualify based on hours worked What we expect from you To be successful as a Shift Manager, we expect you to: * Exhibit leadership and model our values * Be at least 18 years of age * Possess a high school diploma or equivalent * Have at least 6 months of restaurant, retail, customer service focused, or equivalent experience * Be able to multi-task while maintaining composure, give and take direction, work well in a team environment, and have a strong service focus * Have or be willing to obtain ServSafe certification by end of training This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations. Wendy's Putnam CT

Shift Supervisor Management Trainee

CVS Health