Shift Supervisor Management Trainee

CVS Health Swansea , IL 62226

Posted 3 months ago

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:
1.Management

  • Work effectively with store management and store crews

  • Supervise the store's crew through assigning, directing and following up of all activities

  • Effectively communicate information both to and from store management and crews
    2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture. (Greet, offer help, and thank)

  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

  • Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High school diploma or equivalent required

Business Overview

It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace.

We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT.

We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inventory Supervisor

WIS International

Posted 2 months ago

VIEW JOBS 1/19/2020 12:00:00 AM 2020-04-18T00:00 WIS International, a premier global inventory provider, seeks a part-time or full-time, entry-level retail Inventory Supervisor to join our team. Retail, supervisory, inventory and warehouse experience is a plus! Our business is growing and we need several new supervisors to service our high profile retail clients! This position is hourly with raises based on performance and completion of a formal training curriculum. Previous supervisory experience is necessary. Qualified candidates must be able to pass a background check and drug test. WIS offers our Inventory Supervisors the following opportunities: * Formal training curriculum * Flexibility to work a varied schedule * Supervise a team of Inventory Associates at our customer's locations * Provide world class customer service to both new and existing retail customers * Establish and maintain effective business relationships with retail customers Here are just a few of the perks you will be offered upon joining our team: * Weekly Pay * Raises based on performance and completion of a formal training curriculum * Event bonuses for meeting key metrics * Advancement Opportunities * Paid Training * Medical, Dental and Vision plans * Employee discounts at travel sites, cell phones, entertainment and major retailers * Flexible Schedule * Variety Qualifications: * Previous supervisory experience * Willingness to work varied hours and shifts during a week * Desire to learn the inventory business and the drive to reach for promotional opportunities * Strong organizational, analytical, self-management and goal setting skills * Ability to build a highly successful and dedicated team WIS International is an equal opportunity employer. WIS International Swansea IL

Shift Supervisor Management Trainee

CVS Health