Shift Supervisor Management Trainee

CVS Health Baton Rouge , LA 70804

Posted 2 months ago

Job Description:

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1.Management

  • Work effectively with store management and store crews

  • Supervise the store's crew through assigning, directing and following up of all activities

  • Effectively communicate information both to and from store management and crews

2.Customer Service

  • Assist customers with their questions, problems and complaints

  • Promote CVS customer service culture. (Greet, offer help, and thank)

  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

  • Maintain customer/patient confidentiality

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

Experience in retail

Education

High school diploma or equivalent required

Business Overview

At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Region Manager Trainee

Rollins, Inc

Posted 7 days ago

VIEW JOBS 8/8/2020 12:00:00 AM 2020-11-06T00:00 At Orkin, our purpose is to help protect the world where we live, work and play. Our Region Managers are committed to this purpose. If you love leading others, running multiple business locations and serving your community, then you will want to be a part of our Winning Tradition. You will learn our business and serve as part of a team whose passion is to deliver exceptional service and expertise for families and businesses alike. We have a GREAT story to tell and we will provide you the opportunity to GROW YOUR CAREER as well as your financial opportunities! Consider this opportunity to take advantage of our industry leading training in a financially stable and growing industry. The Opportunity: The successful Region Manager will possess the following abilities and will be responsible for: * Ability to relocate within Orkin's South Central Division Geography REQUIRED. * 5+ Years Experience Leading/Managing Multi-Unit Operations and Sales. * Assuming leadership of an entire region upon completion of training * Managing, directing and organizing multiple Branch offices to ensure effective sales, quality service delivery, revenue attainment and profitability growth by analyzing each individual operation and mutually establishing priorities * Assuring compliance with local, state, and federal laws and regulations * Ensuring accountability for and compliance with the policies and procedures for all Company vehicles within the Region * Recruiting, hiring, mentoring, evaluating and coaching Branch Managers and other key leaders throughout the Region * Driving sales initiatives and results for all Branches throughout the Region * Identifying best practices, cost savings and improved customer service initiatives * Collaborating with Senior Leadership and Human Resources on key hiring, promotional opportunities, succession planning, performance improvement and termination decisions * Promoting positive employee relations including fostering high morale and upholding company operating standards * Maintaining technical industry knowledge and expertise in pest, termite, sales and Operational Management * Willingness to travel in the field for branch office visits 80% of the time * Ability to relocate within the division geography required We Offer… * Competitive compensation package with upward earnings potential * A company vehicle after completion of the leadership program and Region assignment * Comprehensive benefits package including medical, dental, vision, maternity & life insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Comprehensive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers * As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM * The Pest Management Industry is growing - and is a recession resistant line of business * Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA Are you ready to take your CAREER to the next level? Requirements: We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform job duties with or without accommodations Additional context: competitive earnings, career, regional, region, management, military, leadership development program, operations leadership, manager trainee, general manager, service, construction, lawn, route, field, delivery, uniform, warehouse, retail, restaurant, hotel, hospitality, management trainee Rollins, Inc Baton Rouge LA

Shift Supervisor Management Trainee

CVS Health